In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.2 (104 votes)

Submitted by Mohammad Alsharif on Mon, 25/09/2023 - 07:50


i don't know when i apologizing from someone. but when i feel that I'm wrong i said I'm so sorry about that. i don't feel ashamed.

Submitted by Dinathe on Tue, 12/09/2023 - 09:10


It was last week. I apologized to my husband. He didn't help me with the housework, then I was angry.

Profile picture for user sara Koozehgar ._.

Submitted by sara Koozehgar ._. on Sat, 02/09/2023 - 19:29


So I don't know why but I always say that " I'm sorry " etc ... Because my sister is very bully but I don't want to insult her because she was so cute 😅

Submitted by kenan.zero on Fri, 01/09/2023 - 07:15


In most cases, I use: " I'm so sorry. " and " That's all right." The new one for me is " Don't worry about it." I like it, and I think I will use it more often.

Submitted by toan8bit on Mon, 21/08/2023 - 14:44


From this lesson, I have learned how to say sorry appropriately. "I am sorry", "I am really sorry", "It was my fault and I am sorry" and how to accept a sorry in English too. "It's alright", "Honestly, it's fine'
Thanks for learning english.

Submitted by sara229 on Thu, 17/08/2023 - 09:27


I told my daughter "I'm so sorry " yesterday

Submitted by ibrahimmoha on Wed, 16/08/2023 - 11:59


today i apologize my friend and i say it was my fault I'm so sorry

Submitted by mahdipositive on Mon, 14/08/2023 - 12:56


in the past when I was in turkey I accident whit a person and I said: I am sorry.

Submitted by faezezand on Sun, 13/08/2023 - 21:02


The last time I said sorry was yesterday because I made a mistake so someone stolen my cellphone

Submitted by Axaashi on Fri, 28/07/2023 - 15:02


my last time to give an apology was today after failed to response call from colleagues