An email request for help

An email request for help

Read an email asking for help from another department to practise and improve your reading skills.

Do the preparation task first. Then read the text and do the exercises.


Reading text

Task 1

Task 2


Worksheet71.84 KB

Language level

Average: 4 (97 votes)
Profile picture for user Peter naguib

Submitted by Peter naguib on Mon, 08/04/2024 - 19:48


In my opinion, it is better to start every email with a formal greeting. then, for instance, we should hope the person who we are contacting that they had a good day. After that if we don't know the person. the ultimate way is to introduce ourselves and then get straight to the point.

Submitted by LUCIE LE on Fri, 15/03/2024 - 03:04


I will include all information for help as: name, department, content, time and location.

Submitted by Toan3002 on Fri, 22/12/2023 - 10:52


An email asking for help includes a greeting, the kind of problem, and the time to solve it. You should emphasize the task's priority.

Submitted by Safe_Mode on Sat, 16/12/2023 - 09:34


An email asking for help should include greeting, problem explanation, kind of help you need in details. It's possible to emphasize the task priority

Profile picture for user noura-elkhwanky

Submitted by noura-elkhwanky on Wed, 06/12/2023 - 17:16


I think the email should have greetings in the beginning and few informations about the subject that we work on after that introduce brief about the problem and what we need help for . Then ask about suitable time for meeting to discuss around the solutions
Finally thank him for help us.

Profile picture for user andremur_

Submitted by andremur_ on Thu, 16/11/2023 - 16:05


I think the best way to ask for help is be kind and a little polite (depends of the situation).
I mean, we should start with a short greeting. Then tell him the problem and why his help is so important, so we can use someting like "Your job is amazing" or "you have strong skills on.." Finally we have to be flexible and thankful, so one way to respect his time is offer him some days to do it and finish with "we really apreciatte your help".

Submitted by TataRyt on Sun, 15/10/2023 - 19:56


First thing that I should do is to introduce myself, add some greeting phrases to my mail, then I should explain my problem and say clearly what kind of help I need.

Submitted by sooz on Tue, 10/10/2023 - 10:53


It is should incloud the problems they are face .

Submitted by Raho on Sun, 17/09/2023 - 10:28


in my opinion i think you should explain your problem and the solution you need to be done

Submitted by samueltrujilomoreno on Wed, 28/06/2023 - 01:18


what should be included is
problem details
what do you need
when you need that help
ask that person if he is available