In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.2 (101 votes)

The last time I said sorry was yesterday. Because I accidentally bumped into my classmate, and I apologize to her. She was very friendly and she said it's OK, don't worry.I felt so warm to her.

Submitted by ubaid332 on Fri, 17/05/2024 - 08:11


Have you ever broken an arm or a leg? What happened?

No, Thank God, I have not broken my arm or leg. This is the special kind of God on me. Everyone should take care of their health. Health is very precious for everyone. One time: if health is gone, it will not be recoverable.

Submitted by ubaid332 on Fri, 17/05/2024 - 07:19


When was the last time you said sorry for doing something?

I said sorry to my brother when we agreed to go on the outing, but I was busy with my work, so I told him, "I'm sorry, I cannot go with you." This is a very good habit: If we do something wrong or do not complete our promise then we should say sorry to someone.

Submitted by song2578 on Fri, 12/04/2024 - 01:33


It's a really good source

Submitted by AdrianaSS on Wed, 10/04/2024 - 05:58


I think it was when my kid told to me he needed something for school but I forgot to buy it. In the morning before we left to school he asked me for the material and I told him "I´m sorry" I will ask permission to take you the material at school later.

Submitted by PauloHahn on Thu, 28/03/2024 - 08:29


When was the last time you said sorry for doing something?

I think that every day because I always apologising when I do something. :) "I'm so sorry"

Submitted by Eddy993 on Wed, 20/03/2024 - 23:37


The last time I apologized was today because I made an annoying joke 

Submitted by Night15 on Wed, 20/03/2024 - 23:36


Yesterday, because i was late for the work