Do the preparation task first. Then listen to the audio and do the exercises.
Preparation
Transcript
Jane: Hello, this is the sales department. Jane Solomon speaking.
Peter: Hello, is Maria Fernandez there, please?
Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.
Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?
Jane: Sure. Could you give me your number?
Peter: It's 0-7-4-6-0 double 9-0-1 double 8.
Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.
Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.
Jane: 9-9-0-1-8-8.
Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.
Jane: The PXO project. Right. I'll give her your message when she comes back to the office.
Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?
Jane: Of course.
Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Jane: Can I read that back to you?
Peter: Sure.
Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Peter: Yes, that's it.
Jane: OK. I'll tell her you called.
Peter: Thank you. Goodbye.
Jane: Goodbye.
Hello friends, introduce my name is naifa and I am now a student majoring in English education, I would like to give my opinion about English phone calls, I think receiving phone calls using English is quite difficult because there are accent differences or lack of vocabulary in speaking but now it is very easy to learn because my listening skills have improved due to continuous practice at the British Council! Now I can better understand the main points in a short message, especially important details like names and phone numbers. Listening to voicemails in English is often very helpful, and this skill is very useful in the future. I feel more confident when receiving messages. I am happy with my progress and will continue practising to improve my skills.
Hello Naifa,
We're so glad to hear that your listening skills have improved as a result of using our listening skills section. Thanks so much for letting us know!
Best wishes,
Kirk
LearnEnglish team
How often do you make phone calls in English
I haven’t made phone calls in English so far because I haven’t had any British friends, nor have I worked with any English-speaking companies
I have never done a call phone in English :( ¿Does someone want to practice?
I've never made a phone call in English in my entire life because I don't have friends who speak in English and I can't communicate with a stranger confidently as well.
How often do you make phone calls in English?
I don't often make phone calls in English because I'm not confident making phone calls in English. But I also have received some calls from another person. First, I received a call from the employer have an appointment for an interview. Second, I received another call from the employer but she needed to the person have experience in that position so I failed. Third, the scammer called me to talk about something but I didn't understand what he said because I don't speak good English.
Alot of times actually, with friends and salespersons.
Hi
I talked on the phone in English many times when I applied for some jobs, and the HR talked with me in English, so I responded to them in English. At that time, my English was not so good, but now I am struggling to improve my English, so in the future, I will gain the confidence to make calls in English. Thanks to the British Council for arranging an interactive learning environment in which we can improve our listening and then writing through comments. Gradually, I will improve all four levels. Indeed.