An email request for help

Read an email asking for help from another department to practise and improve your reading skills.

Do the preparation task first. Then read the text and do the exercises.

Preparation

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Reading text

To:

James Forrester

Date:

6 November

Subject:

Possible help with product design

Dear James,

As you know, we have been working on the new perfume that we are launching in April and we are unsure about some of the packaging details. We have seen some of your creative work in the sales department and we think you have a very good eye for detail.

Do you have some time before close of business this Friday to sit down with us and talk through some of our designs? We would truly appreciate your advice on this. It shouldn't take longer than two hours of your time and we would be happy to clear it with Patricia, your department head, if necessary.

Best regards,

Sarah Ford

Head of Department
Product Design

Task 1

Exercise

Task 2

Exercise

Discussion

What should you include in an email asking for help?

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Language level

B1 Intermediate

If you want to send an email asking for help, you should include:

A clear and concise subject
A polite greeting
A short introduction about yourself
An explanation of why you are reaching out and what you need
A polite closing

When I send an email asking for a favor:

Email of the recipient,
Subject of the email (why I sent this email)
It typically starts with a greeting, whether formal or informal.
Then, introduce the problem and, ask for help with the exact (THE TOPIC/PROBLEM).
Thanks for their assistance in solving the problem.
Conclusion with appreciation,
Your title
Your address and contact.

Firstly, Good morning or Good afternoon whatever... Dear "Name"... Introduce Yourself.. Problem or situation and why wrote this e-mail Solution, how fix it or requirements And finally thanks u Assignment

First, I will greet my recipient, then state the problem, and finally show my feelings

I would have sent the sneek peak photo or file the packaging

I would describe some points about the problems that would have to be solved.

Key Elements to Include in an Email Asking for Help

A Clear Subject Line – Make it specific, e.g., "Request for Assistance with [Issue]"
A Polite Greeting – Address the recipient appropriately, e.g., "Dear [Name]"
A Brief Introduction – State who you are and your purpose for writing.
A Clear Explanation of the Problem – Provide relevant details without unnecessary information.
A Specific Request for Help – Clearly state what assistance you need.
A Polite Closing Statement – Express gratitude and willingness to provide more details if needed.
Your Contact Information – Ensure they can easily reach you for follow-up.

Fristly I would like to know the name and the position of the person who I am writing to,then I will give them apositive feedack reated to ther work,and after that I will ask them to help me,and finally appreciate them and their pericous time

I write in the help email directly the problem ,time ,date ,place and with a politely ask

Hello Dear,

I am working on a projcet related to our new product, and i have some questions and need your assist to answer it, so appreciate if you have time tomorrow to schedule a quick call for 30 min., let me know your availability if possible

Thanks,

Mina