Apologising

In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.

Transcript

Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.

 

Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 

 

Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 

 

I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.

 

Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!

 

Discussion

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Average: 4.1 (151 votes)

Submitted by AB02 on Fri, 12/12/2025 - 12:12

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The last time i said sorry was yesterday. I missed my boss's call and when i found the miss call, i called him back to appology

Submitted by veronica_05. on Tue, 09/12/2025 - 12:59

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I think it was last Sunday. I pushed one of my friends Ni Ni in classroom accidentally. So, I apologized to her and than she said " it's Ok! don't worry about that "

Submitted by mariam_mohamed on Fri, 05/12/2025 - 12:10

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last weekend,i said sorry . I accidentally interrupted my friend while she  was talking

Submitted by R-B on Wed, 03/12/2025 - 22:14

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When was the last time you said sorry for doing something?

Not long ago. I had to say sorry at work because I didn’t complete a required training. There were many trainings, and I was thrown into tasks immediately when I started, so I didn’t really have time to finish them.

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Submitted by Laura Chan on Sun, 23/11/2025 - 09:07

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It was last week; the thing was I said sorry for the conditions being I was forgotten to change price updated files on one drive and as a result we missed the opportunities from customers on our website. That was my fault, so I said sorry to my team and noted down about this on my note not to do the same mistake as previous.

Submitted by Yil-diz. on Thu, 13/11/2025 - 03:17

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Yesterday, i fell on my friend while she was sitting on the floor 

Submitted by MHAND on Mon, 27/10/2025 - 17:23

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when i want to appologise to semone i say : i'm sorry, it's my bad!

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Submitted by Ilyassinos on Thu, 23/10/2025 - 09:44

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I really sorry , ive been nervese 

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Submitted by Thaw on Mon, 13/10/2025 - 17:46

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A client called my office mobile and he wanted to talked about the offer. He introduced himself and tried to talk about it. As I do not familiar with what he was saying, I told him that the relevant person will call you. After I passed this information to my senior, he asked me what offer he wanted to talk about. I said I am sorry, I didn't catch his voice.

Submitted by christophe on Sat, 11/10/2025 - 14:46

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This afternoon I went to the swimming pool to have swimming lessons. We tried to do crawl with a pull buoy between our legs to learn the arm’s technique . We were swimming one behind the other but I was swimming faster than the woman in front of me and at the end I hit her feet .It was my fault and I apologised. Later we were swimming on the back and on arrival I couldn’t see the others and I hit them .I apologie one mor time but honestly it was fine and we laughed.