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Listen to a conversation between a human resources officer and an employee who is unhappy with the way he is treated by his boss.

Do the Preparation task first. Then listen to the audio. Next go to each Task and do the activity. If you need help, you can read the transcript at any time.


Language level

Upper intermediate: B2


Not applicable.

HRO Well, at this stage it would be better if you approached him directly. If nothing else, showing that you’ve tried to solve the problem yourself, before you take it further, makes it clear that you’re not just a complainer and can boost your credibility. Why don’t you send an email requesting a meeting with him in private?

In this paragraph above, why are we using 'approached' instead of approach?

Hi Peter,

Thanks for your prompt reply. Will read more to have a better understanding.

Wei Juen
Myclass's student

hello kirk
in the following sentence ,
Mr J Yes, but I feel like I’m being singled out
I listened it several times and heard like this :yes but I feel I cant being singled out.
I mean the correct word is cant, not I,m as is written in the text.

Hi nicky,
I'll tell you exactly what's happening. It's very common in spoken English for strong consonants, such as; k, t, d, p, to seem to "swallow" weak-sounding vowels, like; I, A, E, O, U. Don't forget words like; him, her, us. SO, Ask him, sounds like, ASKIM. In the audio, he says; it feels like I'm= LIE KAIm. This happens all the time in English, so you'd better get used to listening out for it, and practicing it. (They asked us for a....ASTÚS) Did you see that? No, I missed it, MISSTIT

Hi nicky62,

Thanks for telling us about this. I've checked and I hear what the transcript says, which also makes sense given the context.

I wouldn't worry too much about this – one isolated instance where it's difficult to hear what is being said is nothing to worry about. 

Keep up the good work!

All the best,
The LearnEnglish Team

I think the best way is to face the situation and talk to your boss about it. It may not change but at least you have tried to solve the problem. Unfotunately, we live in a period of crisis and we worker are the weakest part....

Exactly...the right way to solve any problem with your line manager is to talk with (her/him)

Great job LearnEnglish team.
One of the best podcasts so far. I really enjoyed this podcast. Great conversation and very useful vocabulary practice. Those two words 'Delegate' and 'Delicate' are both new for me and could be easily mistakenly used.

Thanks a lot.