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We aim to reply within three working days, but if your question requires more detailed information or is of a technical nature, our response time may be longer.

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British Council will use the information that you provide only in relation to your request. We will process your personal information based on our legitimate purposes.

British Council complies with data protection law in the UK and laws in other countries that meet internationally accepted standards. You have the right to ask for a copy of the information we hold on you, and the right to ask us to correct any inaccuracies in that information. If you have concerns about how we have used your personal information, you also have the right to complain to a privacy regulator.

For detailed information, please refer to the privacy section of the British Council website or contact your local British Council office. We will keep your information for a period of 6 months from the time of collection.