Professionals Podcasts - Complaining

Listen to a conversation between a human resources officer and an employee who is unhappy with the way he is treated by his boss.

Do the Preparation task first. Then listen to the audio. Next go to each Task and do the activity. If you need help, you can read the transcript at any time.

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hello kirk
in the following sentence ,
Mr J Yes, but I feel like I’m being singled out
I listened it several times and heard like this :yes but I feel I cant being singled out.
I mean the correct word is cant, not I,m as is written in the text.

Hi nicky62,

Thanks for telling us about this. I've checked and I hear what the transcript says, which also makes sense given the context.

I wouldn't worry too much about this – one isolated instance where it's difficult to hear what is being said is nothing to worry about. 

Keep up the good work!

All the best,
The LearnEnglish Team

I think the best way is to face the situation and talk to your boss about it. It may not change but at least you have tried to solve the problem. Unfotunately, we live in a period of crisis and we worker are the weakest part....

Exactly...the right way to solve any problem with your line manager is to talk with (her/him)

Great job LearnEnglish team.
One of the best podcasts so far. I really enjoyed this podcast. Great conversation and very useful vocabulary practice. Those two words 'Delegate' and 'Delicate' are both new for me and could be easily mistakenly used.

Thanks a lot.

Good morning English Team, I have a small problem, it makes me confusing. The problem is that in the support pack, task 3, there are 5 statements about the conversation but there are 6 answers in Answers. I wonder if you can help me. Thank you very much!

Hello Vinh Nguyen,

That is rather strange, isn't it? I'm not sure why that has happened but I will flag it for our technical staff to look at. The correct answers to the task are as follows:

1. F

2. T

3. T

4. T

5. F


Best wishes,


The LearnEnglish Team

Thank for your help. I keep learning. Have a nice day.

This is a good topic. I think some people don't like to speak directly to solve the conflicts. Maybe they are afraid of freezing relationship. Another reason is they don't have enough courage to speak and they want assistance from a group of people because they think they are singled out.

I used to think like that. But recently, I found that the opposite is true. And I think the best solution to solve a conflict is approaching directly. The advantage of this way is you can understand together and tighten relationship. The drawback depends on you. Try to prepare the conversation. Try to use diplomatic language, positive words to approach problems

Hi everyone, I'm Maria from Colombia
I agree with the text and most of the people, including me are not diplomatic when we are having these kinds of problems and it is quite difficult because we are under our bosses So we are always scared, trying to guess if it is a good idea to complain or it's much better stay quiet and not say a word about it, but I think that the last one it is not even a solution and it is a big mistake, besides it can make the problem much bigger, getting our anger worse with the time, that´s why for me the best solution it's saying the things from the begging, the most polite we can so ours bosses are going to know that something is not going well and maybe he understands that the environment at work means everything to get the best of the workers and try it as well to get the problem solves sooner than later.