If you want to live in the UK, you will need a bank account. Watch the video to find out more about banking and financial services in the UK. 


Do the Preparation task first. Then watch the video or listen to the audio. Next go to Task and do the activity. If you need help, you can read the Transcript at any time.

Task 1

Read the sentences and decide if they are true or false.


Task 2

Read the sentences and fill in the gaps by dragging the words from the top.






well i've never been into the experience of making a bank account as i'm still under 21-the legal age to open ur own one- but i think the problem only exists in the crowded banks as u have to waite for so long to get ur turn with the client .. i remember one day was with my dad and our turn was number.200 while the client was dealing with number 80 !!!!!!!!!
what a terrible thing!!!!!

In Vietnam, it is very easy to open a bank account. You just need to prove by your identity card and residence card. The banks offer us to open account to save money there or make loan from them so that they can get benefit

to open a bank account, it is more easy in my country than in the UK. as citizen, we just need to bring ID, fill the appropriate forms of bank, wait for less than 30 minutes then all done. I remember when I first tried to open a bank acount in the UK, the bankers made that very difficult for me as they request I should have job first (this same as in Hongkong), I can understand what their mean but let think what happen if I choose to be a housewife? so everymonth my husband gives me thousands of pound, where should I keep them safely?
anyway, I've got a job and the bank let me open an account, but that took weeks for make apointment and then another month for waiting since they accepted the request until I do got my bank card.
Diffirent to the UK, in my country when someone need more money than what they have, they often think to borrow friends, familiars.... first. I don't like that way as I hate to ask people for a loan even just in shortly time. But you know most of people in my country think as a familiar and a good friend, we should help that people when they are in need of money. even me, I feel bad to say no to them. it is very dificult situation!

I am sorry I don't trust communist bank in Vietnam unless foreigner bank that has a branch in Vietnam.

I am so happy... Cause this's very useful for me, but can you give a subtitle to every videos?

Hello ikhsanul amal,

Thank you for your suggestion. There are technical reasons why the videos do not have subtitles but we will consider this in the future. We do provide a script for most of the videos on the site, however, so you can read that before, while or after you watch.


Best wishes,


The LearnEnglish Team

in my opinion I prefer video without subtitles as I won't be too dependent on it, I would like to listen without subtitles first and try my best to see how much I can understand. After that, I will watch the video and follow the script so I can listen carefully how to spell some new words :)

This unit is very useful for people who will go to settle down or study in UK.

Very Sorry.I make a mistake in the last question

I agree with Erin about the last question.
Let's say I live in Monmouth, Wales, and my friend lives in Birmingham, England, and she just got a loan from a credit union. If that statement was false ("Other credit institutions can be found in every part of the country"), and if I told her "Oh, great, good for you!. I'll see if I can do the same here in Monmouth.", what should she say? "No, you can't because you won't find this kind of credit institution in every part of the country"?
You could think it is a Birmingham or an England prerogative.
I think that statement could be NOT TRUE, but not necessarily FALSE. It all depends on what "every part of the country" means. I know it depends on your residency and the local area. But still, I think it is confusing.