Marcia calls two of the candidates giving them details of the interview process.


Do the Preparation task first. Then watch the video. Next go to Task and do the activity. If you need help, you can read the transcript at any time.

Task 1

Put the stages of the interview process in the order they are mentioned.


Task 2

Business Notes

In the third episode, Marcia Boardman, the HR manager at WebWare, outlines to
the 2 candidates the interview format. There are several possible interview

Structured Interview - Competencies

The employer identifies the competencies (skills, abilities and experience)
required for the role. They design the questions to test whether the
candidate has these competencies. The questions are often phrased, "tell us
about a time when...".

Behavioural job interview (situational job interview)

Behavioural interviews are trying to find out how you would act in certain
situations. The interviewer wants to be able to predict how you would behave
in the role, if they recruited you. So they ask hypothetical questions.
These might be about a time in your past, or asking you to imagine yourself
in a future situation.

Panel Job Interview

Sometimes employers want candidates to be seen by a number of managers or
peer-workers. A panel interview simply means a candidate meets multiple
interviewers at once. They may play the "Good cop / Bad cop" routine, where
one of them is aggressive and another sympathetic, to see how you perform
under stress.

Technical Job Interview

This usually refers to a "hands-on" interview. For example, an engineer
might be expected to do some analysis of an engineering problem; a market
researcher might be asked to analyse some data; a sales person might be
expected to make a mock sales call. This type of interview is designed to
predict how you would perform in the role.





if Marcia said - how you see WebWare as a progressing company - wrong or right

Hello ahmed mohamed salem,

What Marcia says is correct when it is complete; you are only quoting a fragment here. She says:

...we'd like you to give a short presentation on how you see WebWare as a company progressing...

This is not a direct question and so does not have the grammatical form of a question. The direct question would be:

How do you see WebWare progressing as a company?

However, when the sentence begins 'We'd like you to give a presentation on...' then it is not a direct question. You can read more about indirect and reported questions and speech here.


Best wishes,


The LearnEnglish Team

I mean usually the adj. comes before the noun either direct or indirect question.
thank you

Hello ahmed mohamed salem,

This is described on on the page I linked in my first answer (here). Look for the section which deals with verbs like see, watch, hear, smell.


Best wishes,


The LearnEnglish Team

Hello team:

I would like you help me to understand the following sentence:
"I’ll see you at 11am, a week tomorrow" I don't understand what is the date for the meeting.

Thanks in advance for your kind support,


Hello cugenbar,

In British English, 'a week tomorrow' is an abbreviated form of 'a week from tomorrow'. So Marcia is saying she'll see Daniel in eight days.

All the best,
The LearnEnglish Team

Hi Team. I've two questions in this time. Would you like to help me, please...
I want to improve my listening skill through both the video and the transcript activities in this section.
I have a doubt when I compared the sentences in the conversation in the video with the sentences in the transcript.
1). MB : you'll already have been told you've been sortlisted for interview...
I couldn't hear a word "already" in her speech. Does MB indeed say "already"?

2). MB : Someone will meet you when you arrive. reimburse you for any travel expenses you may have,
I didn't hear a word "travel" in her speech in the conversation but the word that I hear is "public".
Could you please to check and confirm to me, please?
Thank you in advance for you help.

Hi, Nizam I want to meet you, because you very carefully watched this video and I think we might share useful information for learning English. Write your xxxxxxxxxxxxxxxx, please)

Hi Yusup069,

It's great that you are so keen to practise your English! However, please remember that our House Rules ask users to not share personal contact information such as email addresses, Skype names, Facebook names and so on. This is because we have some users who may be under eighteen years of age and so much be careful with personal data.


Best wishes,


The LearnEnglish Team

Hello Nizam Balinese,

In 1), Marcia does say the word 'already', though what I hear is 'you'll've already been told' ('you will have already been told') rather than what the transcript said. I'll get the transcript fixed soon so that it better reflects what Marcia says.

In 2), Marcia does say 'travel', though it's true there's much more emphasis on the word 'expenses'.

It's great that you are listening this carefully and please don't be discouraged if you still don't hear these words yet. Isolated, unemphasised words like these are not usually all that important for comprehension and the fact that you can understand most of what you hear is already quite impressive! Just keep working and you'll do great!

All the best,
The LearnEnglish Team