Marcia calls two of the candidates giving them details of the interview process.


Do the Preparation task first. Then watch the video. Next go to Task and do the activity. If you need help, you can read the transcript at any time.

Task 1

Put the stages of the interview process in the order they are mentioned.


Task 2

Business Notes

In the third episode, Marcia Boardman, the HR manager at WebWare, outlines to
the 2 candidates the interview format. There are several possible interview

Structured Interview - Competencies

The employer identifies the competencies (skills, abilities and experience)
required for the role. They design the questions to test whether the
candidate has these competencies. The questions are often phrased, "tell us
about a time when...".

Behavioural job interview (situational job interview)

Behavioural interviews are trying to find out how you would act in certain
situations. The interviewer wants to be able to predict how you would behave
in the role, if they recruited you. So they ask hypothetical questions.
These might be about a time in your past, or asking you to imagine yourself
in a future situation.

Panel Job Interview

Sometimes employers want candidates to be seen by a number of managers or
peer-workers. A panel interview simply means a candidate meets multiple
interviewers at once. They may play the "Good cop / Bad cop" routine, where
one of them is aggressive and another sympathetic, to see how you perform
under stress.

Technical Job Interview

This usually refers to a "hands-on" interview. For example, an engineer
might be expected to do some analysis of an engineering problem; a market
researcher might be asked to analyse some data; a sales person might be
expected to make a mock sales call. This type of interview is designed to
predict how you would perform in the role.





It's excellent video because show me new concepts and a little more practice to listening. But I thought much interesting how is important you to give good impression on telephone. I saw that the woman candidate didn't give good impression while the man candidate demonstrated trust.

Hello teacher,
I don't know what does "a week tomorrow" mean?

A week tomorrow refers to a period of time.
Q. How long have you been waiting for that parcel?
A. It will be a week tomorrow.
I have been waiting for 6 days, and by tomorrow [if the parcel doesn't come], it will be 7 days.

Hello vyngongocanh,

Please see my response to this same question from another user.

Best wishes,
The LearnEnglish Team

Hi the LearnEnglish Team,

Please clarify two structures for me: "will + V1" and "will be +v-ing" as below examples. Are there any differences between them?
1. I'll see you at 11am, a week tomorrow.
2. we'll be seeing you at 1pm, a week tomorrow.
Thanks so much

Hi Trinh,

Although we try to provide answers to users' questions, we would appreciate it if you could first look for the answer yourself. In our grammar section you will find a section on verbs; inside that you will find a page on 'talking about the future', where the uses of these forms is discussed.

Best wishes,


The LearnEnglish Team

I have a question for learnenglish team: are there any keyboarb shortcuts for play and stop the video?
Thank you.

Hello bittzzaa,

You can use the space bar to play and pause the video player. I think you have to start it with a click first, though.

Best wishes,
The LearnEnglish Team


I'm not clear the usage of "will have been + past participle in the sentence of "you'll already have been told you've been shortlisted for interview." Could you please explain me? and also "so far".

Thanks a lot

Hello Aye,

'will have' + past participle can be used to speak about a past event that you are quite certain happened, but don't know first-hand. Another way of phrasing that here would be, for example, 'I suppose you've already been told ...'

You can find a definition and examples of 'so far' by searching for it in the Cambridge Dictionaries Online search box on the lower right side of this page.

All the best,
The LearnEnglish Team