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Line management

Listen to part of a radio programme where a manager is talking about dealing with staff.

Do the preparation task first. Then listen to the audio and do the exercises.


Nivel de idioma

Upper intermediate: B2


No, I haven't.
In my opinion, a good manager needs to know the work process well and be able to communicate with the team.

Yes. I had.

Have you ever line-managed staff? No, I haven't.
I hope I will try in the future.

Hi everybody from Spain,

I manage a staff of 20 people and I think the most importat think is to know how to keep your staff motivate at anytime, in addition to treat each one of them in a different way according with their personality and way of work.

Have a nice weekend

Dear sir,
I don't understand these sentences "And then there’s the sheer variety. You plan your work, you have to get yourself well organised, but ultimately no two days are ever the same" mean?
Can you please explain these sentences. Thank you very much! Have a nice night!

Hello quynhanhNT,

'And then there's the...' is an expression used when we want to add some extra information or an extra argument to what we are saying.

I'm not sure what part of the rest of the sentence is not clear for you - it is all quite literal in meaning.

Best wishes,


The LearnEnglish Team

Thank you, sir!
How about this sentence " Well, I did the standard round of applications from university and this is my second employer" It means like: I learnt the subject "managing staff" at university, I know a basic of managing staff subject, and already worked in this field before?
Have a nice night, sir!

Hello quynhanhNT,

'I did the standard round of applications' means that the speaker sent out many applications, as is normal.

Best wishes,


The LearnEnglish Team

It's really difficult to manage people but if you pay attention to the way you choose to communicate them your decisions it can turn the job easier than it is

It is not difficult to work as a manager while still being respected by the staff. It is difficult to coach and guide the staff while your management was always meddled by an unfriendly boss for her personal interests.
You can attend different sort of courses or trainings on leadership skill, these will help you to learn the necessary theories and knowledge on leadership, but you may realize that some of them may just not practical in real life situation, you have to learn from the experience, suffering from the pain, correct it, re-trying and ultimately you will grasp the idea of being a good leader in different environment.