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Dealing with a problem

In this video, Vanya goes to Yuna with a problem. Listen to the language they use for dealing with a problem and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.



Language level

Upper intermediate: B2


1 hello, Mike
2 Hi Anna
1 Mike, I have a problem, can we talk in private?
2 Of course, what's the matter?
1 I made a mistake. Big mistake.
2 Ok, what's going on here?
1 I lost my key.
2 Oh, don't worry these things happen. I have extra.
1 Really? I am so happy. I feel so much better, that I've got told you.
2 Thank that you let me know.

honestly, 2 days ago i've helped one of my colleagues in her problen, she had a problem with her bank account, and she always do have such these problems ,eventually i did my best ,but eventually, i had to guide her to another colleague who is more perfect than me.

Hello lam new here. some problem soluvie myself.

Nice lesson. I've learned new vocabulary.

hello. as I know ''a bit of'' is being used for uncoubtale, but in the sentence ''I've got a bit of a problem'' it is used with ''a problem'' which is countable I think because of ''a'' . Why there is such a difference in usage ? Could you explain the reason ?

Hi guitardude,

If you're talking about foods, it's true that a bit of is usually used with uncountable nouns (e.g. a bit of cake / a bit of carrot). But actually, it can be used with countable nouns too, especially outside the area of food. Here are some more examples:

  • The meeting was a bit of a waste of time.
  • My presentation went wrong. It was a bit of a nightmare.
  • I'm a bit of a perfectionist.
  • The news was a bit of a shock.

I hope that helps :)


The LearnEnglish Team

Great lesson.

The last time that I helped to someone with a problem in the work was when a workmate had to sent a report and he was delayed. I helped him with some things about the report and he achived to send the report in time

I'm new here! I'm not that good at English, so trying to improve, by finding foreign friends.
Any one interested in English conversation, I am too, so we can add each other on Skype: (************)


Hi Mustafa and welcome to LearnEnglish :)

Finding friends to practise with is a great idea. Sorry, sharing personal details is not allowed on this site by the House rules - but you can interact with other users by writing comments and replies.

Best wishes,


The LearnEnglish Team