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Episode 16

Adam is impressed by how much you know about London. In Newcastle, Carolina meets a horrible customer in the shop and that's just the start of a very bad day.

Elementary Podcasts



Language level

Intermediate: B1


I think your English is very good and the feeling you expressed is very clear. Well done.


Iam adel,Could you please help me to improve my langauge?

Hello adel84,

That's what LearnEnglish is for! There is no way to improve, but you can find a lot of suggestions and ideas on our Help page. Take a look at the advice there and then if you have any specific questions we'll be happy to try to help.

Best wishes,


The LearnEnglish Team

Where i can download an entire transcript? Thanks

Hello kakalun,

If you click on Instructions & downloads, you'll see several pdfs that you can download. The transcript is, of course, the transcript, and the support pack has the exercises in a printable format.

Best regards,
The LearnEnglish Team

I lived away from home foralmost a year and I found that trying to kow new places, talking with people, going to theatre and so, can help to avoid home sick.


Hello Kirk,
Thank you for this programme.After I follow British Council I advance reading and writing in English.But I am not good at speaking and listening.I would like to go forward on listening and speaking.What can I do for it.Thanks your advice.

Hello saglik,

I'd recommend the same method I've recommended to many other students. You could use this method with any of our Listen & Watch series with transcripts (the Elementary Podcasts, Big City Small World, Word on the Street). If you've already worked through the Elementary Podcasts, then you might want to start a new series.

First, listen to an episode a few times, and then read the transcript as you listen. You should then work through the exercises that correspond to the sections you've listened to. Identify some phrases that you think could be useful - they can be phrases you already know but don't use, or they can be new ones - and that you want to learn.

To learn them, and simultaneously work on improving your pronunciation and fluency, imitate the pronunciation of those phrases by repeating them many times. Repeat whole phrases, not just words, because the pronunciation of words in English varies according to context. Repeat these phrases until they're relatively easy to say.

This is slow work, but you'll be building up a repertoire of phrases that you'll be able to use fluently in your speaking!

Good luck!

Best wishes,
The LearnEnglish Team

Hi there...
What's the meaning of (it doesn't make any sense)???
Thanks alot