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Episode 06

In this episode Ravi has hurt his leg and Tess persuades him to go to the doctor. Their guests talk about architect Zaha Hadid and complaining about bad service. You can also follow Carolina as she goes to the hairdresser. Will she get a new look?

Elementary Podcasts

Listen to the podcast then do the first exercise to check your understanding. If you have more time choose some of the language practice exercises.

Check your understanding


Tess and Ravi

Practise the language you heard in Tess and Ravi’s introduction [00:22].

Task 1


Task 2


Task 3


Task 4



Practise the language you heard in the soap opera about Carolina [13:54].

Task 1


Task 2


Tom the teacher

Practise the language you heard in Tom the teacher’s summary [23:46].

Task 1


Task 2




Language level

Intermediate: B1


Hello Naina Ali,

We're happy to help users here on LearnEnglish with any questions you might have about the material on the site, or with questions about English or learning more generally whenever we can. Just post your question in the comments section and we'll answer as soon as we can. Remember, the more specific and concrete the question, the better we'll be able to answer.

Best wishes,



The LearnEnglish Team

Respected All,

I would like to request you that I want text of all the Elementary Podcast because I have computer only and I want to practice the questions. Thanks


Hello mki,

Audio and text files are available for each episode of the podcast. On each episode's page under the player window you should see a link to the audio file in mp3 format, which you can download. To see the text (the transcript) of each episode click below this on the 'Instructions & downloads' link and you will see the download links.

Best wishes,



The LearnEnglish Team

Hi all,

" Do you complain when you get bad service?
Yes, I do. I don't want to keep quiet because costing that I bought or paid for any items or products included service fees. For example: If you are traveling on flights, flight attendant's behavior has an act like ignores you or speak to you impolite, you sure will complain about this to chief flight attendant, captain. Or in a restaurant when they bring to food you feel it so cold, or service so slow that must you wait for long hour an hour. You should ask to speak to the manager about problem of dishes, way of their serve. But you don't get angry with them maybe there are too crowded in a restaurant at that time, sometime you need understand for them.
Complain about something, to somebody that makes you feel disappointed, dissatisfied with services or qualities in order to service will be improved better. Always listening what customers, contribute from their ideas, complains something like that It will help increasingly successful in business.

Le Nhung

Hello everyone,

I'd like to talk about Caser Pelli - Argentinian Architect
He was migrant in 1952 and studied at Illinois architecture University, US. He has left his marks everywhere in the USA. He design projects for some of building at the office of Euro Saarinen- famous architect, includes: TWA Terminal in JFK-New York airport, Stiles & Morse Colleges in Yale University. Proud of design projects innovate with lots of details but still maintain the rich humanistic elements. He got golden medal by the USA Architect Institute in 1991. He was appointed as design director at DMJM and then become design partner at Gruen Associates. In this years he reaped many prizes such as: the prize for design Pacific Center in Los Angeles and the US Embassy Building in Tokyo.
Moreover, he was also dean of architecture at Yale University and is author some of huge amount of works in the well known newspapers, books, magazines, etc,..Especially, Caser Pelli's talent was honored in Malaysia in 2004 with Aga Khan Prize for impress architecture works. That is Petronas Twin Towers - complexes office high 450m in Kuala Lumpur Capital.
Pelli's works was received admiration from everyone in the world.

Le Nhung

Learning english team
Could you please helm me how to download and play 'Johnny grammar' videos, it's my favorite series but i m helpless because in my country youtube is banned :( please tell me another website or link from where i can download and play Johnny english grammar videos :( i was also trying to download from apple application store but unfortunately they are not available there too, please help me.

Hi saima khan,

I'm afraid that our videos are not available for download. Most of our audio content, such as Big City Small World and the Elementary Podcasts, can, however, be downloaded.

Best wishes,
The LearnEnglish Team

Hello....Where can i find the text of this podcast? Thank you

Hello Natalia67,

Just above the exercises there is a link entitled 'Instructions & downloads'.  Click on this and you'll see a link to download the transcript in pdf form.

Best wishes,



The LearnEnglish Team

Thank you very much Peter :-)