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Episode 06

In this episode Ravi has hurt his leg and Tess persuades him to go to the doctor. Their guests talk about architect Zaha Hadid and complaining about bad service. You can also follow Carolina as she goes to the hairdresser. Will she get a new look?

Elementary Podcasts

Listen to the podcast then do the first exercise to check your understanding. If you have more time choose some of the language practice exercises.

Check your understanding


Tess and Ravi

Practise the language you heard in Tess and Ravi’s introduction [00:22].

Task 1


Task 2


Task 3


Task 4



Practise the language you heard in the soap opera about Carolina [13:54].

Task 1


Task 2


Tom the teacher

Practise the language you heard in Tom the teacher’s summary [23:46].

Task 1


Task 2




Language level

Intermediate: B1


I like Ravi and Tess. Its very easy to understand what they saying.
Kisses Ravi and Tess.

Hi everyone. i love Britsh Council. It's help me to improve my english every day. My english is basic. I'm learning english by myself. Sorry for my mistakes.

There is no use

Hi everyone. This is my first time here. Im from Venezuela. I really like elementary podcasts. They are helping me a lot to improve my English which is too basic.
They not only are helping me they are entertainment and make me laugh and learn.
Id like to meet anyone of this community to practice my English. Thank you all.

Hi everyone. I am from Armenian
I want shaire my apinion about complain. In my opinion than you have served bad you shuldcomplain them or the maneger.
For exemple, last week I bought meat from super murket, it was not fresh. I was very tired and I didn`t want return the meat, I found out the phone nomber of this store and I spoke with the manager. He  advesed me to retur the meat. I explained his that I did not need return the meat, I wanted that thay were thary carefully .

I really should give you credit guys (Learn English British Council Team) because your website is top class and these podcast have been very helpful. The characters Ravi and Tass rock and I like how they articulate their conversations and their fluency and accent is amazing as well!

Do you complain when you get bad service?

I have complained when i get a bad service in the restaurant.

For example, Although i requested a little something, when staff was not kind about my request. Nowdays, i think patience is more important than being angry for my mental health.

Hello to everybody from spain. Have a nice day.

Is good service via web..  thank you so much

 i really enjoyed this podcast, because Steve talked about Zaha Hadid who did some activity in Dubai where am living.
i'd like to inform you dancing tower not started yet, i wish they they start to build it up as soon as possible only for Steve.
i am such a girl who never complain from getting bad services, because i some times feel shy, some time i don't know to whom should complain to, and also i know it has process and it will take my time, and may times it doesn't work. so i prefer to keep quiet.
Thank you.