A request from your boss

Listen to some requests from a manager to practise and improve your listening skills.


Do the preparation task first. Then listen to the audio and do the exercises.


Susanne: Hi, Mario. Can you help me prepare some things for the next month?

Mario: OK, sure. What can I help you with?

Susanne: I need to visit the customer in Germany. It's important.

Mario: What can I do to help?

Susanne: Can you send an email to the customer? Ask them when I can visit them next week. Please do this first. It's a priority and very urgent.

Mario: Right. I'll do it today.

Susanne: Thanks. This next task is also important. Can you invite everyone to the next team meeting?

Mario: Yes, I will.

Susanne: But first you need to book a meeting room. After that, please send everyone an email about it.

Mario: Yes, of course.

Susanne: And finally, can you write a short report about our new project? I have to give a presentation to our managers next month. Please do it when you have time – sometime in the next two or three weeks. It's not too urgent.

Mario: Sure, no problem. I can do it this week.

Susanne: There's no hurry. Take your time.


Worksheet57.98 KB

Language level

Average: 4.3 (117 votes)

Submitted by Mary09 on Thu, 23/02/2023 - 21:54


My English level is intermediate according to test I did, but I know that need to work my skeapking.

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Submitted by _Moon_ on Thu, 23/02/2023 - 05:56


This is really a highly effective study plan for improving our listening skill. Thanks to British Council to make this available for free.

Submitted by Jhon L on Wed, 22/02/2023 - 10:40


Yes, when my mother has a restaurant I was going there to be a waiter, my mom is my boss.

Submitted by melikeusta on Wed, 22/02/2023 - 09:34


i'm a helpful person and i always help my friends and family. i try to solve their problems and difficulties when they share them with me. i turn a hand to my friends at my college with their homework as much as i can. i literally reduce their workload. it is tiring but that's okay :)

Submitted by pag43 on Wed, 22/02/2023 - 07:55


Hello I like these interactive activities for my students to help them improve their listening, vocabulary and expression, thank you so much for this page

Hello pag43,

We're very glad to hear this! Thanks for letting us know.

Best wishes,
LearnEnglish team

Submitted by eman_redo on Wed, 22/02/2023 - 01:01


Yes, I helped my father a lot in his work, and this included preparing presentations that he needed to present in front of his managers, writing some documents using my laptop and organizing his papers.

Submitted by atchinguli9 on Mon, 20/02/2023 - 09:52


Yes, I am always helping my colleagues.

I work for a travel agency and my daily role is to sell airplane tickets, talk to the passenger and inform them about almost everything for them to have a wonderful trip, and for that, I am responsible to inform the timetable of the flight, checkin start, rules of iata system, etc.

When my boss needs to generate more acquire more confidence from the clients, He asks me to callback the paxs to know how they are and similar staffs.

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Submitted by guillermot on Sat, 18/02/2023 - 15:29


Yes i help them, Im System Analist especialist in security and my work is very technical and spcific

I am assigned tasks and incidents in relation with security for solve. we work in team with a framework referential of IT that allow us to be efficent.

Submitted by Hannah.Huyen on Fri, 17/02/2023 - 03:43


When my colleague need to help. I will help in my ability. I am learning English from A1. I hope i will improve my English on this year.

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