Do the preparation task first.
Then listen to the audio and do the exercises.
Preparation
Transcript
John: Hi, this is John. Thanks for calling. I'm not here at the moment, so please leave a message and I'll call you back.
Marina: Hi, John, this is Marina Silva calling from Old Time Toys. Your colleague Alex gave me your phone number. She said you can help me.
I need some information on your new products. Could you please call me when you are back in the office? My phone number is 0-2-0-8, 6-5-5-7-6-2-1.
Also, can you please email me your new brochure and information about your prices? My email address is Marina, that's M-A-R-I-N-A, dot Silva, S-I-L-V-A, at O-L-D-T-I-M-E hyphen toys dot com.
Thanks a lot. I look forward to hearing from you.
Discussion
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Hi guys! Definitely I am afraid of talking on phone with English people cause I think that I can't understand..
I feel nervous...but I feel comfortable and more confident when I try to speak and I realise that I understood.
No, I didn't
Yes, I do have experience making phone calls in English, particularly in my previous workplace where I was responsible for liaising with clients and suppliers. While I have experience leaving voicemail messages, I prefer to call again later if I am unable to reach someone directly. This is because not everyone checks their voicemail box frequently or carefully, and I want to ensure that my message is received and understood.
i think this is so good for the start. when i did the exercise i realize my english skill is so bad. But this make me see that i need to improve my listen skill more and more to make communicate with people who learning english all over the world
I didn't do a voicemail before
Yes, I made an interview in English before on a phone call, I was a little bit nervous, but my overall performance in this interview was good for someone who did not attend an English interviews before.
i always leave voicemail messages
No, never i make phone calls or leave voicemail, Yes i have my voicemail of my movil phone in english by default
Yes, Actually I worked as a call center agent and it happened to me that the person we called was not there so he left a voicemail and we used it.
Do you ever make phone calls or leave voicemail messages in English?
Yes of course, I sometimes leave voicemail messages in English to improve my English. Also, I occasionally make phone calls to my friends in English