Leaving a message

Leaving a message

Listen to someone leaving a message to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.

Preparation

Transcript

Jane: Hello, this is the sales department. Jane Solomon speaking.

Peter: Hello, is Maria Fernandez there, please?

Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.

Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?

Jane: Sure. Could you give me your number?

Peter: It's 0-7-4-6-0 double 9-0-1 double 8.

Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.

Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.

Jane: 9-9-0-1-8-8.

Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.

Jane: The PXO project. Right. I'll give her your message when she comes back to the office.

Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?

Jane: Of course.

Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Jane: Can I read that back to you?

Peter: Sure.

Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Peter: Yes, that's it.

Jane: OK. I'll tell her you called.

Peter: Thank you. Goodbye.

Jane: Goodbye.

Task 1

Task 2

Discussion

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Average: 4.1 (30 votes)
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Profile picture for user ubaid332

Submitted by ubaid332 on Thu, 16/05/2024 - 07:17

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I talked on the phone in English many times when I applied for some jobs, and the HR talked with me in English, so I responded to them in English. At that time, my English was not so good, but now I am struggling to improve my English, so in the future, I will gain the confidence to make calls in English. Thanks to the British Council for arranging an interactive learning environment in which we can improve our listening and then writing through comments. Gradually, I will improve all four levels. Indeed.

Submitted by nancyedi on Tue, 07/05/2024 - 20:15

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I have call sometimes in my work, for now I understand very well but I need to improve a little more my listening and my vocabulary 

Submitted by nancyedi on Tue, 07/05/2024 - 20:15

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I have call sometimes in my work, for now I understand very well but I need to improve a little more my listening and my vocabulary 

Submitted by romi70 on Sat, 06/04/2024 - 12:54

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I haven't had English phone calls yet, but I'm eager to improve. With practice and determination, I'm confident I'll excel in English conversations in the future.

Profile picture for user Stellayennipham

Submitted by Stellayennipham on Fri, 15/03/2024 - 15:02

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I made a phone call in English once, I hope in the future I've got chances to do so.

Submitted by Jim34 on Wed, 31/01/2024 - 17:26

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How often do you make phone calls in English? Well, I've never made a call in English in my entire life. That's because I'm still learning, and I don't have enough confidence in myself to do that. Moreover, I don't have anybody who speaks English near me.

Submitted by DzhusAngela on Tue, 26/12/2023 - 14:45

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I seldom make phone calls in English.In case when I work at travel company,I call the reception of hotel.

Submitted by roris_hs on Sat, 23/12/2023 - 10:25

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I'd never communicated over the phone in English because i stay in i
Indonesia. However, when I text my buddies, I strive to use English.

Submitted by Toan3002 on Fri, 20/10/2023 - 15:09

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Actually, I seldom make a phone call in English, except when I practice speaking English with foreigners.