Do the preparation task first. Then listen to the audio and do the exercises.
Jane: Hello, this is the sales department. Jane Solomon speaking.
Peter: Hello, is Maria Fernandez there, please?
Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.
Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?
Jane: Sure. Could you give me your number?
Peter: It's 0-7-4-6-0 double 9-0-1 double 8.
Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.
Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.
Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.
Jane: The PXO project. Right. I'll give her your message when she comes back to the office.
Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?
Jane: Of course.
Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Jane: Can I read that back to you?
Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Peter: Yes, that's it.
Jane: OK. I'll tell her you called.
Peter: Thank you. Goodbye.
In my previous work experience, I frequently liaised with clients and suppliers in English. During slower periods, I typically made around two phone calls per week. However, during busy times, I had to take several calls per day.
Unfortunately , not many
During the week, I make phone calls in English two times.
Unfortunately, not much
I had video call in English last week, I could understand well what he said and reply well. Before the making call , I am afraid not to understand and can't make reply. I did communicate well actually, I need to practice more though.
How long have you been practicing speaking ENGLISH?
How often do you make phone calls in English?
Umm I never have one!
But i am so confident to practice my English, and my friendly personality helps me improve it! Like wherever I go I speak with other in English and make relationships, when I make a mistake I laugh at it and learn from it!
Actually i don't make phone calls in english , because people in my country doesn't use english in their conversations , so i have to practice with strangers .
Hiii dear friend, may I know where are you from?
I don't make call in English because no one of the people whom I am related with them don't speak English.