Leaving a message

Leaving a message

Listen to someone leaving a message to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.

Preparation

Transcript

Jane: Hello, this is the sales department. Jane Solomon speaking.

Peter: Hello, is Maria Fernandez there, please?

Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.

Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?

Jane: Sure. Could you give me your number?

Peter: It's 0-7-4-6-0 double 9-0-1 double 8.

Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.

Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.

Jane: 9-9-0-1-8-8.

Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.

Jane: The PXO project. Right. I'll give her your message when she comes back to the office.

Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?

Jane: Of course.

Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Jane: Can I read that back to you?

Peter: Sure.

Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Peter: Yes, that's it.

Jane: OK. I'll tell her you called.

Peter: Thank you. Goodbye.

Jane: Goodbye.

Task 1

Task 2

Discussion

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Average: 3.9 (23 votes)
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Submitted by Peter M. on Wed, 30/09/2020 - 07:38

In reply to by esi

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Hi esi,

After 'in case' we don't use a future form even though the action or event happens in the future. For example;

Correct: I'll take an umbrella in case it rains.

Incorrect: I'll take an umbrella in case it will rain.

 

Peter

The LearnEnglish Team

Submitted by SergeySSSS on Sun, 13/09/2020 - 06:00

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Honestly, speak on the phone with somebody is really difficult for me. Just when you speak face to face it is easy to understand by emotion or movement hand or mouth. But maybe it's best method improve your skills.

Submitted by zozo on Fri, 11/09/2020 - 14:37

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none ,i wish in future i'll improve my skills to have the ability to talk fluncilty with native peoples.

Submitted by Phan Bao Dung on Fri, 31/07/2020 - 05:32

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I seldom make phone calls in English before. Lately, I have an English course so I sometimes call my English teacher when I need her help to explain the lessons.

Submitted by Nguyen My on Sun, 26/07/2020 - 12:29

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I have never done it before. But current, I have a class to talk with a native speaker, we have a lesson twice a week by video call. And I think it is affected when has a phone call in English every week that makes my skills improve better, I can talk with them like two friends, in nature and no worry

Submitted by fahri on Fri, 24/07/2020 - 20:58

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Dear team. From the audio above: Peter: It's 0-7-4-6-0 double 9-0-1 double 8. He spells 'it's ou seven four.....' Why not??? 'it's zero seven four six.....' As we know: O (ou) is character 0 (zero) is number. Thank you for explanation and answer.
Hi fahri, Yes, you could say the number as 'zero seven four ...'. But it's very common to say 'oh' instead of 'zero' in everyday use (e.g. phone numbers, house or flat numbers, or room numbers). In maths or science, zero is usually used (e.g. 0.7 = 'zero point seven'). Best wishes, Jonathan The LearnEnglish Team

Submitted by Dastenova Firuza on Sat, 11/07/2020 - 19:36

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I have never made phone calls but I write messages by e-mail.