A request from your boss

Listen to some requests from a manager to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.


Susanne: Hi, Mario. Can you help me prepare some things for the next month?

Mario: OK, sure. What can I help you with?

Susanne: I need to visit the customer in Germany. It's important.

Mario: What can I do to help?

Susanne: Can you send an email to the customer? Ask them when I can visit them next week. Please do this first. It's a priority and very urgent.

Mario: Right. I'll do it today.

Susanne: Thanks. This next task is also important. Can you invite everyone to the next team meeting?

Mario: Yes, I will.

Susanne: But first you need to book a meeting room. After that, please send everyone an email about it.

Mario: Yes, of course.

Susanne: And finally, can you write a short report about our new project? I have to give a presentation to our managers next month. Please do it when you have time – sometime in the next two or three weeks. It's not too urgent.

Mario: Sure, no problem. I can do it this week.

Susanne: There's no hurry. Take your time.

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Worksheet57.98 KB

Language level

Submitted by ali1891 on Sun, 16/01/2022 - 17:08


defentlly, I usually help to my colleagues, last month my colleague was very sick, and he asked me to help him and I did do his work.

Submitted by mhjame on Sun, 16/01/2022 - 14:15


Yes, I did. I usually help other people with using some application like word, excel, PowerPoint,... They had a problem with it and I checked for them. If I know how to fix it, I will fix it for them. If I don't, I will search in google and try to fix.

Submitted by jmajo on Thu, 13/01/2022 - 13:19


Yes, I usually help people at my work when they have issues using the IT equipment, generally they have doubts using the printers or sending emails or when they work with audio equipment when they're in virtual meetings. Sometimes I need to go to their offices but most of the times I can fix the problem o give assistance remotely.

Thanks for the lesson.
Great site!

Submitted by yahya_ktow on Sun, 09/01/2022 - 02:31


yes I do. I am a music teacher and usually help my students any time they need.

Submitted by Ramdani Farial on Fri, 31/12/2021 - 13:07


Yes,I do . i like to help others ,sometimes i help my collegues at work and my students if they need, I am a teacher

Submitted by Ahmed_Abouelazm on Fri, 31/12/2021 - 11:55


Help each other is very important to our live

Submitted by mamalirezaenglish on Wed, 29/12/2021 - 12:00


I often help new members of the company to how they should prioritize their tasks and do them with productivity.

Submitted by Mahmoud Erakey on Tue, 28/12/2021 - 14:09


Yes, of course
I and all my coworkers are helping each other.

Submitted by Albert73 on Fri, 24/12/2021 - 01:30


Help people is very important, every one need some time to the others.

Submitted by chan_official on Thu, 23/12/2021 - 09:54


Yes! I helped them often in their college projects and also motivated them when they were in depression, anxiety.

Congratulation, help other people es very importante. Some times depression or anxiety are difficult. I help others too, I´m Psychologist.

Submitted by oriana_4869 on Wed, 22/12/2021 - 06:15


Yes, I do. I always help my parents to make dinner and clean the house. I also help them to repair utensils. Sometimes, I help my mom who workes in the supermarket by delivering food to other neighbors.

Submitted by May Thet Mue on Tue, 21/12/2021 - 13:18


Yes,I do.My aunt own a small business like a shop.I watched the shop and sent delivery to the customers when she wasn't free.
I wrote a note for selling products and I had to answer everyone who calls.

Submitted by Thein Htet Zaw on Tue, 21/12/2021 - 07:59


Not always , because I don't have any job and coworkers . So that I don't need to help their jobs.

Submitted by Muhammed Nasht on Mon, 20/12/2021 - 10:54


I always do this, it is so important to help other people, like you are helping me to improve my skills in English

Submitted by zehrizer on Thu, 16/12/2021 - 13:15


yes ı do. Sometimes my nephew/niece asks me for help about homeworks. and my patients who have some phychological problems want me to relax them. I listen them and try to be helpful. More ı ask my husband for help. example
: can you bring me a glass water. can you come with me to bazaar. bla bla bla.

Submitted by Anwar68 on Mon, 13/12/2021 - 11:18


This is brief what I undstood after listen .
I listen the conversation between the manager and public relation manager , she asked him to help do three tasks .
First / she need to visit client in Germany, so please send email asked him when I can visit in the next week.
Second / she need to hold meeting in the next week so please send email to everyone to attend this meeting but before please book the meeting room .
Third / she need to report about the new project, how's going the new project, because of I will be meeting in the next month with all mangers about this,and in the finally she told him , take yours time and don't huarry .

Submitted by Edu_Campos on Sat, 11/12/2021 - 11:55


Yes, I think that is very important to have a good place to work.

Submitted by abo3eloa2 on Sat, 11/12/2021 - 10:52


British Council is a best site to learn English for free
I love it

Submitted by FreelancerSabbir on Wed, 08/12/2021 - 10:37


Of course, I can help other people improve their English skills.

Anyone can practice English speaking with me anytime.

Submitted by Claucio on Tue, 07/12/2021 - 19:13


Yes, I do! As a programmer usually i help them by explaining how can they do their task, if necessary to put my hands on it, i do so and i help with a brainstorming.

Submitted by mariam-90 on Tue, 07/12/2021 - 08:19


Q: Do you sometimes help other people with their work? What do you do for them?

A: Yes, I always like to help my friends in the workplace
I can help them with suggestions to improve the work

Is my answer correct?!

Hi mariam-90,

Yes, it's correct, but I might say "their work" instead of "the work" :)

The LearnEnglish Team

Submitted by Phạm Thị Mỹ Dung on Fri, 03/12/2021 - 06:49


yes, I do, I am always ready to help others people when they need my support. the nearest help is shipping my friend's cake to her customer. thanks a lot for this site to improve my English.

Submitted by Nga Boss on Mon, 29/11/2021 - 12:51


Yes, I always try my best to help others with what I can if they have any problems or issues in their work. This website is very great to learn English.

Submitted by dylanharris on Wed, 24/11/2021 - 14:31


Yes, i often explain the problems for my friends if they don't understand.
By the way, this website is very great. I hope I can improve more my English skills after learning these lessons!

Submitted by masanchezd on Sat, 13/11/2021 - 14:07


I do, I like to help others with their activities, I am in charge of teaching people how to sell insurance

Submitted by MarcusBrotto on Wed, 10/11/2021 - 02:44


Yes, I do. I usually share my materials (I am a portuguese teacher). It is not good when I discover that they don't deserve it.

Submitted by 06412SAN on Fri, 05/11/2021 - 00:24


I do, actually , sometimes I like to help them with their work. For instance, how to use some excel functions in order to do some activities quickly

Submitted by abo3eloa2 on Tue, 02/11/2021 - 17:24


Very useful site
Thank you British counsel very much

Submitted by LamVanPhuong on Sat, 30/10/2021 - 09:36


i will if someone needs a help and it must be within my means. it could be a date or something

Submitted by metacaro90 on Fri, 29/10/2021 - 22:25


I usually help my coworkers when they ask for a support. Everyone has problems, so, I think that when you have a good work team it creates great results.

Submitted by Haider_H_Z on Tue, 26/10/2021 - 16:55


I am new here, I will try to improve my English until I reach my Goal with this wonderful team.
if someone can help me I will be thankful for him.

Submitted by MarlonCV on Tue, 26/10/2021 - 00:21


Once when I worked as customer service agent from home I helped a newbie girl. We were in a team meeting when It was the time our supervisor see and evaluate our performance talking with clients, when was the turn of a newbie girl she was really nervous and just froze up. So I helped her telling what to do on her computer and what to say. But the client was calm and easy to treat, so It was not that bad.

Submitted by ANOUAR on Mon, 25/10/2021 - 10:12


Yes sometimes I help my collegues at work, there's no problem with helping others...

Submitted by KyawMinThu on Fri, 22/10/2021 - 10:38


I own a small business. I am a manager. As a manager , I am responsible for everything that happen in my work. So my conclusion to this lesson is that to be successful in our work , we must help and respect each other from the bottom to the top.

Submitted by marywong on Thu, 21/10/2021 - 03:25


Yes,i do. I help my colleagues if they need my help.

Submitted by Kamelbenslimane on Wed, 20/10/2021 - 19:44


Yes, I do. I create videos every week on Instagram to help people.

Submitted by Ehsan on Wed, 20/10/2021 - 10:35


I would like help people and do what I can do for them.

Submitted by bovary on Tue, 19/10/2021 - 10:16


I can't understand how to arrange the answers according to their order of priority in Task 2.
Have only to click on the sentence, or to click on the hand icon and to drag.
I tried all, but I do not succeed to fulfill the exercise.
Thank you for the attention!

Hi bovary,

Try clicking once on an answer, then clicking on where you want to put it (i.e., you make two clicks). You can't drag the answers in this type of exercise. :)

The LearnEnglish Team

Submitted by Moses Habarugira on Mon, 18/10/2021 - 13:45


Thank you very much for this helpful teaching

Submitted by Peyman-Tiler on Sun, 17/10/2021 - 12:32


I should say YES, as my job is about the aircraft and it is very heavy and hard work we can not do it alone and it is a team work job, every day we help to each other even if that job not my responsibility I help them.

Submitted by Fabiana dos Sa… on Thu, 14/10/2021 - 20:00


Yeah, I do the possible the If it is within my power.

Submitted by sasindu_356 on Thu, 14/10/2021 - 16:27


always anybody has some trouble I always try to help him/her mentally and physically give some little friendly chat and giving some advices

Submitted by Paola_Mina on Tue, 12/10/2021 - 08:01


Yes, I'm accountant and always at the office I have to help other with their reports and taxes