A voicemail message

Listen to a voicemail message and answer the questions to practise your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.


John: Hi, this is John. Thanks for calling. I'm not here at the moment, so please leave a message and I'll call you back.

Marina: Hi, John, this is Marina Silva calling from Old Time Toys. Your colleague Alex gave me your phone number. She said you can help me.

I need some information on your new products. Could you please call me when you are back in the office? My phone number is 0-2-0-8, 6-5-5-7-6-2-1.

Also, can you please email me your new brochure and information about your prices? My email address is Marina, that's M-A-R-I-N-A, dot Silva, S-I-L-V-A, at O-L-D-T-I-M-E hyphen toys dot com.

Thanks a lot. I look forward to hearing from you.

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Worksheet70.36 KB

Language level

Submitted by Ibrahimmuteferrika on Sun, 16/01/2022 - 16:04


No, I never made it. Because, I just needed English to use when I was doing waiterness. So, I didn't study anybody to make a communication with English. I just got ne English voice message from my English teacher which was about my question. That's it.

Submitted by jmajo on Thu, 13/01/2022 - 14:18


No I didn't, at least not many often as I would like to practise my English, I sometimes receive phone calls from people who speak English though. Most of the times I need to write emails in English to customers and suppliers but I rarely need to call them.

Thanks for the lesson.
Great site!

Submitted by Ahmed_Abouelazm on Fri, 31/12/2021 - 12:14


i do, but these days we use smart apps to send a voice message

Submitted by mamalirezaenglish on Wed, 29/12/2021 - 12:19


I've never leave voice message or call somebody in English. Because I don't have a friend who is fluent in English.

Submitted by Mahmoud Erakey on Tue, 28/12/2021 - 14:15


I always reply with an Email

Submitted by Albert73 on Sat, 25/12/2021 - 22:23


I'd rather answer emails than calls

Submitted by chan_official on Thu, 23/12/2021 - 10:15


To be honest I had never speak English either in phone calls or voice mails.
When someone speaks in English in phone calls, I struggled a lot to answer them.

Submitted by Thein Htet Zaw on Wed, 22/12/2021 - 08:27


Not always, I use my phone call message in Burmese because I am a burmese but sometimes I make a make a call in English maybe.

Submitted by Muhammed Nasht on Tue, 21/12/2021 - 09:36


I did not make it in English but you encourage me now to do it but I do not have friends who speak English so what can I do?

Submitted by zehrizer on Thu, 16/12/2021 - 13:52


Do you ever make phone calls or leave voicemail messages in English?

in turkey no one uses voicemail message. actually ı wonder what it is like to leave a voicemessage.
when ı was member one of the english learning program we used to talk the teacher on skyp in english.

Submitted by FreelancerSabbir on Thu, 09/12/2021 - 11:07


I make phone calls and voice mail in English when I practice English with other people.
But usually, I make phone calls and voice mail in Bangla because I live in Bangladesh.

Thanks for reading my comment <3

Submitted by Ali.hashami on Sat, 04/12/2021 - 14:47


No, I haven't had this experience until now but I'm a student who searching for Ph.D. opportunities and I think I must try to send more and more English voice messages to my friends. :)

Submitted by Phạm Thị Mỹ Dung on Fri, 03/12/2021 - 07:01


I've never left a message for someone in English because my job doesn't require it. The most recent email I submitted to gg play's app store, requesting a refund for software I purchased unintentionally.

Submitted by Charles.Baguma on Tue, 30/11/2021 - 21:50


I have never used a voice mail to be honest. I always use phone calls

Submitted by mehmetefendy on Mon, 29/11/2021 - 11:03


No I didn't but I think do it from now on

Submitted by dylanharris on Sat, 27/11/2021 - 01:13


Yes, but I only use English when talking in English class because friends and my family don't often use English in normal conversation. I think I should find someone and practices English with them through voice messages to improve my skills

Submitted by Daniela Bahia on Wed, 24/11/2021 - 19:48


Do you ever make phone calls or leave voicemail messages in English?

No, I don't like to do that as in Portuguese or in English. I prefer to send text messages on Whatsapp or an email.

Submitted by Roxana06 on Tue, 16/11/2021 - 18:58


No, I don't. I prefer write a text message.

Submitted by Alaa Eldin Ade… on Wed, 10/11/2021 - 18:28


No, not in English , I would prefer to leave text message.

Submitted by 06412SAN on Fri, 05/11/2021 - 18:30


In spite of leave voice message I prefer sending either text and email.

Submitted by metacaro90 on Fri, 29/10/2021 - 23:17


I'm not get used to make phone calls in English cause I don't have friends to practice. To be honest in my country few people likes learning english that's why I'd like to speak to native language speakers.

Submitted by MarlonCV on Thu, 28/10/2021 - 19:27


I have, and I learned a lot when I received follow-up emails from companies or just people. I'm still beginner when it comes to writing an email, so checking them I learn quite a new words and phrases I could introduce next time for sending a more formal one. I hope I find more lessons of this topic again here.

Hello MarlonCV,

There are quite a lot of emails in our Reading and Writing pages that you could refer to.

I'd also highly recommend our Effective Email Communication course, which is available to our subscribers in LearnEnglish Plus. See our https://learnenglish.britishcouncil.org/online-courses/self-access page for more details.

All the best,
The LearnEnglish Team

Submitted by ANOUAR on Tue, 26/10/2021 - 14:21


Yes I was having phone calls in English in a chat app called "Hello talk", but I have never left a voice message in English to someone!

Submitted by Ehsan on Tue, 26/10/2021 - 08:59


I live in a country that people don't speak English. My mother tongue is Turkish and we speak Turkish in our daily life but the official language of my country is Persian. I love English language and I just have used it in practice with my friends.

Submitted by hamidmszdh on Fri, 22/10/2021 - 20:54


No because we use social networking applications so all of our voice messages are left on them.

Submitted by KyawMinThu on Fri, 22/10/2021 - 11:15


No, I don’t. We only say in Burmese. I live in Myanmar and Myanmar is a developing country ( not developed country). So we don’t have any voice mail services from the telephone operators.

Submitted by alisinasarabchi on Sun, 17/10/2021 - 20:01


i dont make phone call in english yet. but some times i chat with other persons in chat rooms in english.

Submitted by Peyman-Tiler on Sun, 17/10/2021 - 12:45


Yes, I have done it, but I even not remember what about was the subject of my email and whom I have sent it.

Submitted by Fabiana dos Sa… on Fri, 15/10/2021 - 18:13


No, but now I'm starting to send at least for my teacher

Submitted by vuhoap on Sun, 10/10/2021 - 14:39


No, I have not ever make phone calls or leave voicemail messages in English. However, I try to do that in the future. First of all, I need to improve my english because it is still bad for now.

Submitted by Anhar Farahat on Fri, 08/10/2021 - 20:48


no, I have never had a voice e-mail in English

Submitted by maher rashad on Wed, 06/10/2021 - 10:19


No, I don't try it yet.

Submitted by Alexis Jara on Mon, 04/10/2021 - 08:09


Never, Because I don´t have the neccesity

Submitted by Suraj paliwal on Sun, 03/10/2021 - 12:17


I have never leave a message in English. I'm live in a Hindi speaking country. I'm here to learn English to leave a message in English.
Thank you

Submitted by Liz Lee on Fri, 01/10/2021 - 12:23


I tried one time. I called the hotel for the fitness prices…It’s pity that they didn’t have special price for that time.

Submitted by Minnu on Wed, 15/09/2021 - 09:18

I rarely make call in English because I’m not in English speaking environment but I try to speak in English when calling my friends.usually I send voice note on WhatsApp because it’s easy to use.so I used to spent time on voice notes rather than typing the message whole day.the voice notes are easily understandable than text message because we can convey the message and feelings through our voice clearly so l prefer voice notes to message

Submitted by slimanes74 on Mon, 30/08/2021 - 19:21

never, maybe in the future when I'll be good in English ❤️

Submitted by DzanaP on Fri, 27/08/2021 - 23:34

No. I don't do that.

Submitted by Bmorales on Tue, 17/08/2021 - 02:15

No :( I have never called in English. This is a good time to start :)

Submitted by EdithF on Thu, 29/07/2021 - 21:44

I rarely leave voice messages in english, I rather wait to have a phone call to prevent misunderstandings. :)

Submitted by Mahfuzur Rahman on Tue, 06/07/2021 - 18:04

Now, sending Voice messages is so much easy. Because Whatsapp and Messenger came.

Submitted by KATIELLE RAIAN… on Mon, 05/07/2021 - 15:20

No. I only leave messages when the subject is urgent!

Submitted by Nsradeen on Thu, 17/06/2021 - 00:48

Thank you it's very beneficial

Submitted by Antonio Alves on Mon, 14/06/2021 - 20:16

No, I never had need to make voice phone calls or leave voicemail messagens in English, but now the company where I work have new costumers that comunicate in English.