Millennials in the workplace

Millennials in the workplace

Read a report on millennials in the workplace to practise and improve your reading skills.

Do the preparation task first. Then read the text and do the exercises.


Reading text

Millennials in the workplace


Millennials (those born between the early 1980s and the early 1990s) make up a huge part of our workforce but they seem to lack loyalty to the companies and the leaders they work for. Multinational companies are noticing larger turnover rates of millennials as employee retention rates fall. This report looks at the findings of two large-scale surveys on the mindset of the millennial generation and explores how organisations can strive to address these needs, increase employee engagement and encourage retention.  


In a global survey conducted by PricewaterhouseCoopers (PwC), more than 40,000 millennial (born between 1983 and 1993) and non-millennial responses were collected on the topics of workplace culture, communication and working styles, pay structure, career development, work–life balance, etc.

In a separate global survey conducted by Deloitte, more than 10,000 millennials participated in a study about their perceptions of the threats and opportunities in the complex world of work.

Key findings

  • Millennials are as committed to their work as their more senior colleagues.
  • Millennials value interesting work and a good work–life balance. They do not believe that excessive work demands are worth sacrifices in their personal lives.
  • Millennials want flexibility in their working hours and are willing to give up pay increases and promotions for a flexible working schedule. They believe that success should be measured by productivity and not by the number of hours they are seen in an office.
  • Millennials want to feel supported and appreciated by their company and their superiors.
  • Millennials want more opportunities to develop their skills. These include technological skills, teamwork and interpersonal skills.
  • Millennials believe that businesses and business leaders should contribute to the improvement of society and they are more likely to be loyal to a company with strong ethics.


Organisations and managers wanting to retain millennials should consider:

  • monitoring their workload and satisfaction levels with their work–life balance
  • creating a flexible work culture where employees have more control over their working hours and their work location
  • providing meaningful work and interesting opportunities
  • offering help and support in continuing professional development
  • changing the organisation's goals from being mainly about profit-making to motives that address social concerns and solve wider societal problems.


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Average: 4.2 (35 votes)
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Submitted by Zaienab on Sun, 16/06/2024 - 16:13


To be happy at work, I seek a leader who exemplifies leadership qualities rather than merely managing tasks. Additionally, I desire a work environment that is free from gossip and negative chatter. Lastly, it is important to me that my work is recognized and appreciated.

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Submitted by Libra23 on Tue, 04/06/2024 - 16:28


What's most important for you to be happy at work?

Making a team with your colleagues and not having a place with negative competition, which brings troubles and misunderstandings at the end.

Clearly, if you work alone you won’t have problems (you are the boss and the employee at the same time); instead, if you work with other people surely having the same point of view isn’t always simple, in spite of, reaching a calm and sane relationship with colleagues it’s the key to be happy at work.  

Submitted by oisoueuatina on Wed, 21/02/2024 - 13:00


Well, I think that being respected is the most important thing to make me happy at work. Having my space and time respected, you know? I hate when people use my things or move them around without permission and also hate when I have to stay late at work without an early warning about it, I just think it's really disrespectful to my daily plans (it's okay if it's an emergency tho). Also being respected in general, yk? Not having to deal with stupid jokes and names. There are, of course, other things that would make me happier at work, but I think this is the most important one. Please remember to respect your co-workers :)

Submitted by earlg96 on Sat, 10/02/2024 - 06:22


i am a bit confused that the question 3 task 1 is " sacifice pay so they can work shorter hour", there is no mention on this report confirm that. can someone explain it to me ?

Hello earlg96,

This information is not directly stated but is strongly implied. It's in this point:

Millennials want flexibility in their working hours and are willing to give up pay increases and promotions for a flexible working schedule. They believe that success should be measured by productivity and not by the number of hours they are seen in an office.

We have several relevant pieces of information here. First, we can see that millennials are willing to give up pay increases and promotion (which would generally mean more pay) for flexibility. The question is what flexibility means in this case. Is it the same number of hours with different start and finish times or is it also fewer hours? The next sentence refers to productivity rather than the number of hours, meaning that if a person finished their tasks in six hours rather than eight then they should not have to stay the extra two hours.

I agree it's not explicit but I think it's strongly implied here.



The LearnEnglish Team

Submitted by aleseb3110 on Tue, 30/01/2024 - 13:09


For me the most valuable thing my dreamed job should have is an strong and well-established ethic. I wouldn't accept a job in which my boss don't care if I'm valuable for the companie or not. I also would prefer a job with a lower pay but a human framework where values are it's basis are fundamented in the work relationships.

Submitted by Germán Nariño on Fri, 26/01/2024 - 01:53


The most important thing for me is a good work environment, of course a good salary, personal development and stability.

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Submitted by Mujahid on Wed, 20/12/2023 - 09:13


Well, first of all i've to like my job first then i'll think of what makes me happy with it. So, in that i case i'm on good terms with my work but wish to have flexible working hours, tea boy to serve the stuff, TV in meeting room and fingerprint for time attendance better than writing it on paper at the reception.
So, if i got all these features that i mentioned previously, i am going to be so content.

Submitted by betelf on Tue, 24/10/2023 - 15:05


I'm also a millennial, so I definitely agree with them. I value flexible work hours, an ethical job, and work-life balance for my happiness at work.

Submitted by jmajo on Tue, 29/08/2023 - 16:01


In my case the most important thing it’s the enviroment of work, it should be inclusive and open to give the employees the chance to do homework and not only depend on a fisical office to do their work, that allows employees to balance in a better way their work ours with their personal life. The companies which aim to increase retencion rates should give continuous instruction courses to develop technological skills of their
employees and give them the opportunities to apply their ideas and knowledge on their tasks. Also the companies should consider not only pay for the worked hours but they need to evaluate the productivity of each empleyee and establish different payments rates according to the profits generated for each of them.

Thanks for the lesson.
Great site!