Checking understanding

In this video, Paul has problems understanding Bob. Listen to the language they use for checking understanding and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi, I'm Ana. Welcome to What to Say!


Do you know what to say when you want to check your understanding? Listen out for useful language for checking your understanding. Then, we'll practise saying the new phrases – after this.


Bob: This isn't right. Hey! Excuse me, Paul, could you pass me the hammer?

Paul: Sorry, Bob, my ears are blocked. I can't hear you very well. Could you say that again, please?

Bob: The hammer. Please could you pass it to me?

Paul: The spanner?

Bob: No. The hammer! 

Paul: Sorry, Bob, I don't understand. This is the spanner! 

Bob: No, Paul, I need the hammer. It's in the toolbox, on the left, under the scissors.

Paul: Sorry, Bob. Could you repeat that more slowly, please? 

Bob: The hammer … in the toolbox … on the left … under the scissors.

Paul: On the left … under the scissors … Oh! Do you mean the hammer? Is this it?

Bob: Yes, that's right! 

Paul: Ah! Why didn't you say so?

Bob: I did! 


Ana: Hello again! Oh dear. I think Paul needs to go home and sleep. So, did you notice the useful phrases used for checking your understanding? Listen to me and then repeat.


I'm sorry?

I can't hear you very well.

Could you say that again, please?

I don't understand.

Can you repeat that more slowly, please?

Do you mean the hammer?

Is this it?

Yes, that's right! 


Ana: Try and use some of these phrases the next time you want to check your understanding in English. Bye for now! 


Worksheet133.18 KB

Language level

Average: 4.6 (379 votes)

Submitted by Vicksta on Tue, 17/01/2023 - 09:43


hi i cant seem to find the video for task 3 the receptionist and caller

Hello Vicksta,

I'm afraid there is no video for Task 3. The idea is to use some of the language from the video, but this time in a phone call instead of a conversation in the office.

I'll give you a hint: the answer for the first gap is 'sorry'.

Hope this helps you.

All the best,
The LearnEnglish Team

Submitted by Abrarhussain on Sat, 14/01/2023 - 22:00


Yes, I find the video use for me to improve my English speaking knowledge.

Pritch council is one of the most popular for every one wants learning English language, and I so lucky to injoy for lectures of them .

Submitted by azamatik03 on Sat, 14/01/2023 - 03:23


It's very useful and fun! Thank you guys!

Submitted by turki413 on Thu, 12/01/2023 - 17:01


its amazing
thank you guys