In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!


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Worksheet113 KB

Language level

A2 English level (pre-intermediate)

Submitted by Lore2022 on Thu, 28/07/2022 - 03:13


The last time I said sorry it was one hour ago, because I was late for my online English class with my teacher.

Submitted by Youssef-Mohamed on Wed, 27/07/2022 - 15:25


The last time I said sorry was at last week when I forgot to buy something for my dad.

Submitted by Mohammad Ahmadi on Sat, 11/06/2022 - 21:53


I said sorry when I was speaking with a hotel staff member.

Submitted by AngDor on Mon, 30/05/2022 - 02:32


honestly I don't remember when it was the last time I said that I was sorry

Submitted by redragons0 on Fri, 27/05/2022 - 11:47


The last time that I said sorry was 3 weeks ago. I accidentally dropped a cigarette on the carpet

Submitted by amarigh_mustapha on Mon, 09/05/2022 - 12:54


the last time that I said sorry for kicking a student at his feet when he setting up near me in the library.

Submitted by samaa1 on Wed, 13/04/2022 - 01:07


I said sorry to my brother, because I promised him to play and I was so busy, I don't have a time to play :(

Submitted by badboyzz on Mon, 11/04/2022 - 09:29


I said sorry two days ago at the restaurant to Server.I gived wrong order then Server changed the bill. I happy to say sorry :)

Submitted by nadyanightingale on Fri, 08/04/2022 - 14:13


Last time I said sorry was when I was accidentally running into my son. No one was hurt. I apologised for being so fast.

Submitted by Abu-ali2610 on Sat, 26/03/2022 - 17:53


I really enjoyed the language

Submitted by Kamelbenslimane on Wed, 02/03/2022 - 16:40


The last time I said sorry when I was speak with my friend

Submitted by Khandaa_14 on Thu, 10/02/2022 - 15:00


recently I said sorry because I miss the boat from my speaking time.
I regret what I am saying to my important person and also I apologize for my irresponsibility,

Submitted by mjanouchova on Tue, 01/02/2022 - 17:14


I said "sorry" to my partner last weekend. I was unpleasant on him. I was rather nervous and didn't feel well. So I hadn't enough patience to listen to his speech to the end.

Submitted by jyoti Chaudhary on Fri, 28/01/2022 - 12:42


Before yesterday I did a mistake and I apologized to him. Well, after apologizing I felt happy.
Whenever I do mistakes I always apologize for them.

Submitted by Bakyt on Sun, 23/01/2022 - 06:36


Hello. How can I download this worksheet?

Hello Bakyt,

You can download the file by right-clicking on the link and choosing 'Save as...'

Alternatively, you can open the file and then save it as a pdf from the file menu of your browser.

The LearnEnglish Team

Hello! First copy the link by clicking on the worksheet and then paste in the new window by going to google. It's the same worksheet that's mentioned above in the exercise, BTW. But if you still want to download it then follow the method which I told you.
Have a nice day!

Submitted by dainien521 on Thu, 20/01/2022 - 09:17


i think whenever i make mistake and affect other people. i always say sorry for that.

Submitted by Soe Soe on Mon, 13/12/2021 - 06:01


I said sorry my friend yesterday for appointment. I was sick .

Submitted by Soe Soe on Mon, 13/12/2021 - 05:58


How can I download this item?

Hello Soe Soe,

Any of the audio-only content on our site can be downloaded by right-clicking on the audio player and choosing 'Save As', but I'm afraid our videos are not available for download.

All the best,
The LearnEnglish Team

Submitted by Hammad0205 on Sun, 12/12/2021 - 09:58


Last time I apologized yesterday.

Submitted by Hammad0205 on Sun, 12/12/2021 - 09:57


I am sorry for starting this course late. Anyhow, starting at any stage is good.

Submitted by Valdiceia on Sun, 12/12/2021 - 08:38


The last time that I said apologize, was on friday. I was at work when my friend asked me a favour without explain well what suppose to be done. After do it and sent to my manager I received an email saying it was wrong. So I sent another on apologising. He turned at me and said; Don worry it’s fine, that’s all right

Submitted by Suraj paliwal on Mon, 29/11/2021 - 10:59


I say sorry everyday when I do any fault. And apologize always.

Submitted by ANOUAR on Thu, 11/11/2021 - 10:17


Emmm, I think I said sorry to my friend las week, and she said it's Ok, honestly I'm fine, it was my fault don't worry about it! !

Submitted by Fernando Júnior on Fri, 29/10/2021 - 01:53


Every single day I make something wrong. So, I said "I'm really sorry", "My fault", "I sincerely apologize for doing that". :(

Submitted by gutodarbem on Sun, 24/10/2021 - 23:18


The last time I said sorry it was in this morning. I dropped some water on the floor and my wife slipped. Now she is angry with me. I should have cleaned up the water before it.

Submitted by HeeHee on Sun, 17/10/2021 - 05:06


The last time I apologize was 13th October. It was my friend birthday and we played games. The winner had to pat other's forehead. And I did that to my Friend and she got pain in her forehead. So I apologized her😁.

Submitted by LamVanPhuong on Wed, 13/10/2021 - 17:29


yes i think the last time i said sorry was three hours, at that time i was talking with a new friend on social media but I accidentally misread his name and i have to say sorry to him

Submitted by snoops on Mon, 04/10/2021 - 18:58


I apologized yesterday when I made a mistake. I excuse me to my wife. she laughed

Profile picture for user PuenteD

Submitted by PuenteD on Thu, 29/07/2021 - 19:28

I say the word every day when I speak with native people, because I don't understand when they speaking very fast. We both talk in Spanish, but the accent is different between us and so confusing.

Submitted by Mau on Sat, 05/06/2021 - 16:04

Last week I had to say sorry to my brother for eating his food.
Profile picture for user Seerin

Submitted by Seerin on Wed, 26/05/2021 - 12:37

My last sorry was today and i said to my husband. Because I made him very angry by making fun of him. But later we made up by asking apologies.

Submitted by ctlching on Tue, 18/05/2021 - 06:07

I apologized to my wife last Sunday and I didn’t know what I was doing wrong. But man in order to survive you always have to say sorry to your wife first no matter what.

Submitted by Suraj paliwal on Sun, 16/05/2021 - 15:39

I said sorry when I visited late to professor's office because of traffic. I said sorry to professor. Professor said it's ok. He knowing about my situation. Where I live there is always traffic jam.

Submitted by marisolar on Thu, 29/04/2021 - 21:07

It was last Wednesday. I said sorry to my friend because we were in a stressed situation and I didn't answer her in a good way. I have some difficulty saying sorry.

Submitted by Giuliana on Tue, 27/04/2021 - 03:04

Honestly i don't remember but i think a last time i said i'm sorry was yesterday and i don't remember why. Sincerely i'm a person who always say sorry and give my apologizes for any fact.

Submitted by Brenda Patrici… on Tue, 06/04/2021 - 22:20

The last weekend I made my brother angry, so I said sorry for having talked so.

Submitted by moonflower on Thu, 25/03/2021 - 10:29

A week ago, I forgot to buy what my mother had asked for and said sorry to her.

Submitted by Salvator DJUMA on Thu, 25/03/2021 - 01:20

The last time , I said sorry was to my girlfriend because I got her confused . After telling me that she's going to leave home and need me to open the doors, i was participating in a zoom meeting but immediately she received a call from the work-offer. I didn´t know if i had to open the door or let her finish first her call. And i interrupted her while receiving the call. I just said, I'm really sorry for the confusion made!!

Submitted by raquelcmottas on Tue, 23/03/2021 - 23:39

Yesterday, because I paid a bill twice in the same month. I'm worried about it, but I will try to check before paying next time.

Submitted by WENDY KAROL ME… on Tue, 09/03/2021 - 16:03

The last time when I said sorry was the last month because I lost the sister's pencil and I apologize to her.

Submitted by PARIMALA MADIAZHAKAN on Thu, 04/03/2021 - 13:23

Because of misunderstanding with my mother. Last night I apologized with my mom. I really regret. Sorry mom.

Submitted by Brenda Patrici… on Tue, 23/02/2021 - 21:53

Last month I said sorry to my father, because I yelled at him for not taking care of my pet.

Submitted by Nasywa Shiyami… on Mon, 15/02/2021 - 05:26

it was last night. i was said sorry to myself because always sleep cross the midnight by not doing something useful

Submitted by PALLAVRPATIL202 on Fri, 12/02/2021 - 11:09

Going good. Expressing sorry is part of good manner. Even though if its not other person fault but when both involved people say sorry, means they have empathy for eachother.