In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.2 (101 votes)
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Submitted by patipatka34 on Wed, 14/09/2022 - 13:53


Haha, it's funny because actually I apologized yesterday to my boyfriend and today I saw this video and yes, it sounds really funny to me. I find that to be really funny.

Submitted by Furkansen on Wed, 31/08/2022 - 10:15


The last time I said sorry when I getting on the subway because I accidentally bumped into someone and I apologize to him.

Submitted by farhadwahaj on Thu, 25/08/2022 - 07:58


The last time I made my girlfriend unhappy, I wanted an apology from her. because it was my fault to blame her for nothing she did.

Submitted by haneeways on Sun, 21/08/2022 - 00:32


There are 8 question but only 2 asnwer box Ms/Sir

Hello haneeways,

In the Preparation task you need to click and drop each item. You can put multiple items into each box - just make sure you drop into the box (the dark grey area) rather than dropping on top of an existing item (as it will swap them instead of adding a new one).



The LearnEnglish Team

Submitted by Ayoub-XxBuoYaxX on Sat, 20/08/2022 - 21:36


The last time that I said sorry, is when I woke up my uncle after he has the night shift, so I needed to express to him that I was really sorry, luckily he has been understood.

Submitted by Lore2022 on Thu, 28/07/2022 - 03:13


The last time I said sorry it was one hour ago, because I was late for my online English class with my teacher.

Submitted by Youssef-Mohamed on Wed, 27/07/2022 - 15:25


The last time I said sorry was at last week when I forgot to buy something for my dad.

Submitted by Mohammad Ahmadi on Sat, 11/06/2022 - 21:53


I said sorry when I was speaking with a hotel staff member.