In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.2 (102 votes)

Submitted by snoops on Mon, 04/10/2021 - 18:58


I apologized yesterday when I made a mistake. I excuse me to my wife. she laughed

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Submitted by PuenteD on Thu, 29/07/2021 - 19:28

I say the word every day when I speak with native people, because I don't understand when they speaking very fast. We both talk in Spanish, but the accent is different between us and so confusing.

Submitted by Mau on Sat, 05/06/2021 - 16:04

Last week I had to say sorry to my brother for eating his food.
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Submitted by Seerin on Wed, 26/05/2021 - 12:37

My last sorry was today and i said to my husband. Because I made him very angry by making fun of him. But later we made up by asking apologies.

Submitted by ctlching on Tue, 18/05/2021 - 06:07

I apologized to my wife last Sunday and I didn’t know what I was doing wrong. But man in order to survive you always have to say sorry to your wife first no matter what.

Submitted by Suraj paliwal on Sun, 16/05/2021 - 15:39

I said sorry when I visited late to professor's office because of traffic. I said sorry to professor. Professor said it's ok. He knowing about my situation. Where I live there is always traffic jam.

Submitted by marisolar on Thu, 29/04/2021 - 21:07

It was last Wednesday. I said sorry to my friend because we were in a stressed situation and I didn't answer her in a good way. I have some difficulty saying sorry.

Submitted by Giuliana on Tue, 27/04/2021 - 03:04

Honestly i don't remember but i think a last time i said i'm sorry was yesterday and i don't remember why. Sincerely i'm a person who always say sorry and give my apologizes for any fact.

Submitted by Brenda Patrici… on Tue, 06/04/2021 - 22:20

The last weekend I made my brother angry, so I said sorry for having talked so.