In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.3 (100 votes)
Do you need to improve your English speaking skills?
Join thousands of learners from around the world who are improving their English speaking skills with our live online classes and personal tutoring courses.
Profile picture for user shelly

Submitted by shelly on Mon, 07/09/2020 - 07:56

It happened about one weeks ago. I broke a glass cup when we were visiting my relation. I apologized to my cousin and I felt so sorry. My cousin is very kind for my no intention and told me it was not your fault.

Submitted by cittàutopica on Thu, 27/08/2020 - 17:13

It happened a week ago. I broke an umbrella stand at my sister's home. It was a beautiful object, wich was inherited from our mother. I said sorry for this accident and, when I went back at my sister's, I brought an other umbrella stand, more beautiful than one I had broken.

Submitted by Chue KP on Thu, 27/08/2020 - 17:08

I am sorry for shouting back to you dad but I don't want to go back to you

Submitted by HeinHtetKyaw on Mon, 24/08/2020 - 17:14

The last time that I said I'm sorry was when my coworker and I bought the same juice and I drink it the wrong

Submitted by Saish on Mon, 24/08/2020 - 08:40

It was just yesterday. I accidentally dropped my mom's mobile while it was on a charging pad. Thankfully the phone survived the drop, but I did not survived the scolding from my mom. I had to apologize and say sorry a number of times only after which i was spared.

Submitted by ravana.ravana on Sun, 23/08/2020 - 20:02

I often and from everyone apologize

Submitted by fariba on Sat, 22/08/2020 - 09:20

i apologized three week ago.

Submitted by Rinaa on Thu, 20/08/2020 - 20:30

Every time that I make any small mistake with no intention, I apologize with politnes. I used to treat people with respect, and my parents taught me to show respect and kindness every time that i can.

Submitted by Paula Sabio on Tue, 11/08/2020 - 19:59

Well, I said sorry for last time 10 minutes ago, that happen when we speak a lot and then we screw up :(

Submitted by U Kyaw on Sat, 08/08/2020 - 09:58

Hello.Something is wrong.I can't listen my speaking videos clearly.It does not work regularly.I don't know what is happening.Please,help me.I am trying to study.I think I am in progress a lot.