In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.3 (99 votes)
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Submitted by Mohamed Mostafa on Thu, 16/07/2020 - 19:35

I know the last time I said sorry, it's now. And it was to myself that's why I have lost too much time without starting essential things in my life.

Submitted by Jerome NR on Wed, 15/07/2020 - 14:24

Thanks for this lesson

Submitted by fatfat on Fri, 10/07/2020 - 13:11

I said to my husband sorry for I was wrong.

Submitted by Suellen Esteves on Tue, 07/07/2020 - 19:26

I don't remember, but I'm a little clumsy, so I always fall on something or someone and then I apologize.
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Submitted by Saleemullah Khattak on Thu, 02/07/2020 - 07:25

Well I am sorry I don't remember it.

Submitted by abudo93 on Mon, 29/06/2020 - 13:27

The last time was when I was stand on one of passing in one of hospitals, one of the nurses said to me excuse me can I pass and I replied,oh, sorry I didn't paying attention, she said that's all right and after that she continued to walk.

Submitted by Mohamed Fawzy on Sun, 28/06/2020 - 22:37

Her reaction when Bob stepped on the laptop was really funny, I'm enjoying this very much!!