In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.


Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

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Average: 4.1 (12 votes)

Submitted by German on Wed, 13/01/2021 - 00:13

The last time that I said sorry was the last week when accidentally I ate a cookie which It wasn´t mine.

Submitted by erkosman on Sun, 10/01/2021 - 17:37

yesterday ı said apologize to someone for pounding in the market. but he looked me angrily. ı told him that didn't want to hurt. but he said me donkey guy ! to be pay a bit more attention.

Submitted by Arcangelo-Pereyra on Fri, 08/01/2021 - 23:27

now, i feel ok, about my level. michael don't worry about it, you would improve your level

Submitted by vanessa Rodri on Fri, 08/01/2021 - 22:32

The last time I said sorry for doing something was this morning. I said sorry to my brother's girlfriend.
Profile picture for user Khin Yee Mon Khaing

Submitted by Khin Yee Mon Khaing on Sun, 20/12/2020 - 12:37

I'm so sorry. It was my fault. I wasn't able to do for you anything.

Submitted by Səbirə on Sat, 19/12/2020 - 09:21

How can I download this item?

Hello Səbirə,

I'm afraid our videos are not available for download. All of our audio resources can be downloaded by right-clicking on them and choosing 'Save as'. Most of our pages have PDFs which can also be downloaded.

All the best,


The LearnEnglish Team

Submitted by gokmikail38 on Wed, 16/12/2020 - 19:19

WHEN I bought of mistake somethıng in the supermarket, I saıd for mother

Submitted by Prasticha on Wed, 16/12/2020 - 06:34

when i call my lecture, i always say sorry to disturb their time

Submitted by Noodless on Mon, 30/11/2020 - 17:32

I can't open the video. I thing there is a problem. But I can't open the other videos too and I don't know why. What should I do? If you know what should I do, please write.