In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.


Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.1 (55 votes)
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Submitted by raquelcmottas on Tue, 23/03/2021 - 23:39

Yesterday, because I paid a bill twice in the same month. I'm worried about it, but I will try to check before paying next time.

Submitted by WENDY KAROL ME… on Tue, 09/03/2021 - 16:03

The last time when I said sorry was the last month because I lost the sister's pencil and I apologize to her.

Submitted by PARIMALA MADIAZHAKAN on Thu, 04/03/2021 - 13:23

Because of misunderstanding with my mother. Last night I apologized with my mom. I really regret. Sorry mom.

Submitted by Brenda Patrici… on Tue, 23/02/2021 - 21:53

Last month I said sorry to my father, because I yelled at him for not taking care of my pet.

Submitted by Nasywa Shiyami… on Mon, 15/02/2021 - 05:26

it was last night. i was said sorry to myself because always sleep cross the midnight by not doing something useful

Submitted by PALLAVRPATIL202 on Fri, 12/02/2021 - 11:09

Going good. Expressing sorry is part of good manner. Even though if its not other person fault but when both involved people say sorry, means they have empathy for eachother.

Submitted by Ana193 on Fri, 05/02/2021 - 09:17

It was yesterday I said apologize to my mother as I made a mistake to order two of something freezing required in the internet accidentally so the freezer was full by the ones.

Submitted by Sara Kalafat on Sat, 30/01/2021 - 18:25

Every moment hhhhhhhh