An email to book a hotel

Learn how to write an email to book a hotel.

Do the preparation task first. Then read the text and tips and do the exercises.

Reading text

From: David Mathews
Subject: Booking 2 nights next week

Dear Ascot Hotel,

I would like to reserve an accessible single room for two nights with breakfast on the 22 and 23 of April. Could I have a quiet room with a view if possible, please?

I will arrive at about 10 p.m. and I have an early meeting the next morning, so please could you leave an iron and ironing board in the room?

I have a promotional code (MH2219). Please can you confirm that it is £80 per night with breakfast included?

Please could you confirm the booking? Let me know if you need any further information.

Many thanks.

With kind regards,

David Mathews


  1. When writing an email to a hotel, you can start with Hello or Dear (hotel name).
  2. Say clearly the dates you want, the room type and whether you want breakfast or not.
  3. Don't forget to mention any additional information or special requests.
  4. Ask them to confirm your booking. Give them your phone number if you prefer to be contacted that way.
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Worksheet68.93 KB

Language level

Submitted by hello5423 on Tue, 21/12/2021 - 14:52


Nowadays many hotels must have wifi, but also i always ask for breakfast and comfortable room.

Submitted by ANOUAR on Thu, 11/11/2021 - 09:44


To: Ibis Hotel
subject : Booking a room for 2 nights

Dear Ibis hotel
I would like to reserve a double room with a view to the beach for 3 nights "12,13 and 14 november 2021".
Please could you confirm the price of 300dh per night with breakfast included ?
Please could you confirm the booking ? Let me know if you need any additional information.

Many thanks,
With kind regards

Taha Anouar

Submitted by Robin_V on Sun, 07/11/2021 - 05:07


I usually ask about the extra bed or the breakfast, cause a those are important thing to have a nice day

Submitted by tania.fungambuto on Fri, 05/11/2021 - 19:15


When I need to make a book in a hotel, usually I ask for a extra bed, a quiet room and breakfast.

I usually ask the same questions, a extra bed, quite room, and the most important the view, i love when the room have a beautiful view

Submitted by Suraj paliwal on Fri, 29/10/2021 - 11:29


I would like to book a luxury room with a lots of luxurious things. I will ask about breakfast and dinner. If I see it's have a good ratings then I would Book this.

Submitted by LamVanPhuong on Tue, 26/10/2021 - 12:48


actually i have never reserved a hotel so i'm not sure for this but if possible i want a room has a good view, bathtub and security. those are things i need when have a holiday or something like that.

Submitted by pabloxje on Fri, 17/09/2021 - 23:07

I usually ask for a good wifi in the room and communal spaces, a quiet room and comfortable bed. Also another important thing for me is to know the distance from the airpot to the hotel and the line transportations are near to it.

Submitted by DW on Tue, 22/06/2021 - 08:50

When I book a hotel room, I usually ask if there is any promotion and try to get a discount. Usually I will ask what is included in the price, i.e. if the price includes breakfast, wifi or a mini-bar etc. The last thing but not least, I will ask for the check-in and check-out times. Knowing the check-in and check-out times, I can plan for my itinerary easier!

Submitted by Munirah Saad 20 on Tue, 01/06/2021 - 21:14

I ask for big suit because I always travel with my family , breakfast ,many bathrooms, good view and coffee machine but usually there is not a coffee machine in room

Submitted by PuenteD on Tue, 01/06/2021 - 02:22

I like to ask about the food options and the activities for have a good night.

Submitted by Marce-English on Sun, 23/05/2021 - 17:37

When I request a hotel, I like that it has good views and wifi coverage.

Submitted by DarwinM on Mon, 26/04/2021 - 22:51

First, I ask for a quiet ensuite room with breakfast included. Also, for services such as the internet. Finally, I ask the price and the cost of extra services.

Submitted by mirtha on Mon, 26/04/2021 - 19:01

When I book a hotel room, I ask for Wi-Fi, air-conditioning, single or double bed, bath or Jacuzzi, view, breakfast, pool, services, price. I like to enjoy my instance.

Submitted by Dibesciak on Tue, 06/04/2021 - 21:40

When I book a hotel room, I ask for the price in the first place , then I ask for nice view from the room.

Submitted by victor.07 on Mon, 05/04/2021 - 22:56

When I book a hotel room I ask for the price, the services and the view

Submitted by Ehsan on Sun, 04/04/2021 - 07:31

I ask for breakfast, wi-fi, iron, ironing board, and Hairdryer.

Submitted by Bandar 777 on Wed, 31/03/2021 - 17:18

to be Honest, i never do this because my dad do the work but if i have to say i want breakfast and dinner and Quiet room with a View

Submitted by Camila Abreu on Wed, 31/03/2021 - 14:05

Normally, I ask if they are included in the rate: parking and breakfast. I also ask if there is a minibar, air conditioning and breakfast time.

Submitted by SaraMessa on Mon, 29/03/2021 - 18:22

When I reserve a hotel room, I ask the price per night and if the breakfast is included. Usually I prefer quiet room because I don't sleep very well in hotel.

Submitted by Giuliana on Fri, 26/03/2021 - 01:32

Okay, I'm honestly i never do this because my fathers always do this work but i think i ask when i book a hotel room are how much is the night, if a rooms are very comfortable and if a beds are single or double, obviously if a breakfast are incluinding and this sound very stupid but if it's summer ask if they have a pool or if it's winter ask they have a jacuzzi or pool climatised

Submitted by Asni on Thu, 25/03/2021 - 00:00

I usually ask for a quiet room with private bathroom and breakfast included. If it is available then I request further details such as the price and check-in / check-out times. Access to the Internet is essential as well

Submitted by MikhailZatopliaev on Fri, 19/03/2021 - 01:02

When I book a hotel room, I ask about breakfast, a room with a view, if possible.

Submitted by Brenda Patrici… on Thu, 25/02/2021 - 17:13

When I book a hotel room, I am used to asking a quiet room with a view and a bath, I prefer that my booking includes breakfast, wifi signal and cable tv.

Submitted by dianandrade on Sun, 21/02/2021 - 23:02

i usually travel with company so i make sure they have room available and i usually ask if they have promotions

Submitted by Nasywa Shiyami… on Mon, 15/02/2021 - 03:56

when i wanna book an hotel room, i usually ask about how much people can get permission in one room, the price i have to pay, the price include the wi-fi and food or not, the facility, and i didn't forget to check testimonials from other people

Submitted by Alex.BC on Tue, 02/02/2021 - 15:59

When I book a hotel room, the first thing I ask whether there is a double room on my date and how much it cost. Then I am interested in other things like breakfast, hairdryer, wi-fi, view from the window, etc.

Submitted by senaguner on Fri, 29/01/2021 - 12:17

I will ask them Have you double room? Could you have extra bed for my children in my room? Is wi-fi free or not free? Is water free ın the refrigerator?When must I leave my room ? When should I check in?

Submitted by Leila77 on Wed, 27/01/2021 - 17:33

When I book a hotel room, I akr for the prices and if the breakfast is included or not.

Submitted by In on Thu, 21/01/2021 - 07:20

I use to ask about the checking and the checkout time.

Submitted by tonguyen on Tue, 19/01/2021 - 23:37

When i book a hotel room I will ask for wifi, price, big mirror and the time for checkin, checkout. Wifi ist the most important thing in my opinion, because i can not work without internet. Wifi must robust and fast enough to play youtube (for example). The hotels i have vistied before do not have big mirror, i do not know why, it is needed to check your outfit before going out.

Submitted by German on Tue, 12/01/2021 - 23:51

When I´m booking a hotel room I usually asr for the price, if have pool, the numbers of the beds and obviously, if the hotel have promotions.

Submitted by Roo on Tue, 12/01/2021 - 06:29

If I have to book a hotel room for any trip. The first thing I ask would be per night charges with including breakfast or without including breakfast. Then I would want to know about the services if they have a wifi facility or not. Do they have a TV in the room or not. How much far the hotel is from the main city and I definitely do some research by myself over the internet.

Submitted by Sanny on Sat, 09/01/2021 - 05:59

After I check about testimonials, private bathrooms internet available and location, I ask them about price and availability.

Submitted by Ririn Fatma Nanda on Sun, 20/12/2020 - 01:47

Actually, before I book a hotel, I'll check the testimonials about it, and compare it with others hotel if they are close together. Certainly I would like to choose the better one of them. The most important thing is the convort and service of the hotel. Usually, I would like to prefer the single room with extra bed, no smoke and whether breakfast is served in buffet or not. If possible, I want to choose a room with a beautiful view.

Submitted by ryan817 on Wed, 09/12/2020 - 09:19

I'm not very picky when it comes to facilities or service. Because I have a waek stomach, however, I order a special meal for breakfast like gluten-free or vegiterian one if the hotel doesn't have self-serve style buffet. When I arranged rooms for my clients at work, some of them had asked for an extra bed or a connecting room for their kids.

Submitted by MAP on Mon, 07/12/2020 - 17:27

Usually when I book the hotel firstly want to be confirmed about date and price. Then want to about discount and other facilities which included with the price, for example, breakfast and swimming pool include or not?

Submitted by mrelvinaliyev on Fri, 04/12/2020 - 10:06

Firstly I will ask price of hotel. Then I will ask breakfast for including price or not. Also I want to room to be is quiet. Then I will ask address of hotel because i need hotel which is near city center.

Submitted by Leonardo de Souza on Sun, 15/11/2020 - 12:54

So, if I've never been in that hotel, I usually survey some references about its. If I've already been there I often ask about prices and about available rooms.

Submitted by Nurieta on Tue, 10/11/2020 - 10:54

When I book for a hotel room, I usually ask for breakfast and dinner timetable.

Submitted by khalidait on Sun, 08/11/2020 - 20:11

hhhh actually i am sad because i never been in a hotel before . but if i were there i would like to ask for a large room that include a big TV and video games with breakfast..........................

Submitted by miemiev on Fri, 06/11/2020 - 00:40

When I book a hotel, I would like to ask if the room has its own kitchen or at least microwave so I can heat my food or make some couple hot drinks before bed.

Submitted by Ibi on Fri, 23/10/2020 - 17:50

I try to get all online information as posible when I book a room. If the hotel room suit with my preferences, I use to ask for the availability of dates on the type of room that I want and price.

Submitted by Babydoll on Fri, 23/10/2020 - 00:35

When I book a hotel, first thing I always check review and then price. I don’t mind view, as long as half decent.

Submitted by aungyekyaw on Sun, 11/10/2020 - 05:24

When I booking the hotel. I want special room with pool. And I do party at room with my friends. It was ok for your hotel? I waiting from your responds .

Submitted by Moon Wathan on Thu, 08/10/2020 - 16:20

I usually ask for view and breakfast and then packing when I

Submitted by joselo on Sun, 04/10/2020 - 19:48

Nowadays to have wi-fi is a must for any hotel, but also I always ask for breakfast and a comfortable bed. I also think it is important for the room to have a refrigerator where you can cool down your drinks. To have a view is something nice, but is not something I would ask for before booking a room.

Submitted by anguiluciana on Tue, 22/09/2020 - 22:43

Hahahaha, I have never been in a hotel room at the moment. I was in hostels and those are differents. If a book a hotel room I would like to know if it is in the city center because is easy for me to go anywhere, also I would like to ask What kind of breakfast they give and check in and check out time.