After firing the sales director, Phillip and Marcia discuss job applications and the interview format.

Do the Preparation task first. Then watch the video. Next go to Task and do the activity. If you need help, you can read the transcript at any time.

Task 1

Decide if the statements are true or false.

Task 2

Business notes

When applying for a job in the UK it is usual to have to submit a Curriculum Vitae or CV (also known as a résumé in the USA).

A CV is a personal history of one’s education, professional history and job qualifications with a strong emphasis on specific skills relating to the position being applied for.

When shortlisting for suitable interview candidates employers will usually make this decision based on the CV and possibly a cover letter.

A cover letter, or covering letter, is a letter of introduction attached to or accompanying another document such as a curriculum vitae. Cover letters are generally one page at most in length, divided into a header, introduction, body, and closing.

Header: Cover letters use standard business letter style, with the sender's address and other information, the recipient's contact information, and the date sent after either the sender's or the recipient's address. The final part of the header is a salutation (e.g., "Dear Hiring Managers").

Introduction: The introduction briefly states the specific position desired, and is designed to catch the employer's immediate interest.

Body: The body highlights or amplifies on material in the résumé or job application, and explains why the job seeker is interested in the job and would be of value to the employer. Also, matters discussed typically include skills, qualifications, and past experience. If there are any special things to note such as availability date, they may be included as well.

Closing: A closing sums up the letter, and indicates the next step the applicant expects to take. It may indicate that the applicant intends to contact the employer, although many favour the more indirect approach of simply saying that the applicant will look forward to hearing from or speaking with the employer. After the closing is a valediction ("Sincerely"), and then a signature line.


Language level

Intermediate: B1
Upper intermediate: B2


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well i  joined this site in order to improve my  linguistic issues but more priorly the writing skills as i wanted to polish them but couldn't find a single exercise that could help me regarding this.
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Hi Sally,
I'm so sorry to hear you're feeling frustrated. It can be very hard when you don't understand a language.
Here are three of the easier pages on the site: Elementary Podcasts S1E1, Goodbye Great Auk and Grandma's Trifle. We will also be making some more beginner materials in the next year.
Keep trying and let us know what you find difficult - is it the grammar, the vocabulary or the speed of the audio?
Good luck!
The LearnEnglish Team

mmm, I found that listening is really difficult for me !
How can I easily get the meaning of the conversation by listening ?
Could someone tell me some method to improve my listening ASAP ?
I wanna listen to the news like BBC,VOA,but too fast and I can't get it at all !
Hope someone could give some advices , it'll be huge appreciated !  - -,

Many students find listening very difficult, so don't get too stressed. If you find listening to the news too difficult, then start with something easier, like some of the audio on this site. It will take time and practice to improve your listening, so don't give up.
Try listening in different ways, such as focussing only on the general meaning, listening to the same thing many times, listening and reading the script at the same time etc.
Best wishes,
The LearnEnglish Team

  • hello !
  • i did  find listening activities difficult at first ,but  with daily practice and listening it become more and more easy to do soo. so dont give up thanks Adam
  • good luck
  • Sima89