After firing the sales director, Phillip and Marcia discuss job applications and the interview format.

Do the Preparation task first. Then watch the video. Next go to Task and do the activity. If you need help, you can read the transcript at any time.

Task 1

Decide if the statements are true or false.

Task 2

Business notes

When applying for a job in the UK it is usual to have to submit a Curriculum Vitae or CV (also known as a résumé in the USA).

A CV is a personal history of one’s education, professional history and job qualifications with a strong emphasis on specific skills relating to the position being applied for.

When shortlisting for suitable interview candidates employers will usually make this decision based on the CV and possibly a cover letter.

A cover letter, or covering letter, is a letter of introduction attached to or accompanying another document such as a curriculum vitae. Cover letters are generally one page at most in length, divided into a header, introduction, body, and closing.

Header: Cover letters use standard business letter style, with the sender's address and other information, the recipient's contact information, and the date sent after either the sender's or the recipient's address. The final part of the header is a salutation (e.g., "Dear Hiring Managers").

Introduction: The introduction briefly states the specific position desired, and is designed to catch the employer's immediate interest.

Body: The body highlights or amplifies on material in the résumé or job application, and explains why the job seeker is interested in the job and would be of value to the employer. Also, matters discussed typically include skills, qualifications, and past experience. If there are any special things to note such as availability date, they may be included as well.

Closing: A closing sums up the letter, and indicates the next step the applicant expects to take. It may indicate that the applicant intends to contact the employer, although many favour the more indirect approach of simply saying that the applicant will look forward to hearing from or speaking with the employer. After the closing is a valediction ("Sincerely"), and then a signature line.


Language level

Intermediate: B1
Upper intermediate: B2


Hello moirawendy,

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All videos on your site isn't playing again. Resolve this issue, please.

Hello Ina Piashko,

I'm sorry you're having a hard time with the videos again. I can't find any errors and am able to watch them on my computer at this point, so it's difficult to say what the problem is. If you still can't see them, you might want to try watching them on YouTube. At least this series is there, and there are other videos as well.

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The LearnEnglish Team

It was a great course for me to familiarise with English that we use at workplace

very good , but still hard to heard clearly for intermediate level like me.

If you upload a sample of cover letter and CV, it would be great!

a person who learns English from the starting can use this side? If "yes" Could you show how to learn? ( I have a friend who want use English mainly for communicating but he doesn't know how to do)

Hello thutrangtong,

Yes, a beginner can use some sections of our site. On our site, the beginner level is called A1. If you go to Step 2 on our Find our your English level page, you can search for pages at the A1 level. I'd recommend the Starting Out video series, and there are also a few Vocabulary Games. We will be expanding the Vocabulary Games later this year, so there will be more available there soon.

It might also be a good idea to search for the A2 level, since there is a lot more material at that level, e.g. English for Emails.

Finally, our Frequently asked questions page has some advice on how to use our site. It will be too difficult for your friend, but if you help them understand it, it might be useful.

Please let us know if there's any other way we can help.

All the best,
The LearnEnglish Team

Thank's for this video, that's useful.

Thanks for your video clip.