After firing the sales director, Phillip and Marcia discuss job applications and the interview format.

Do the Preparation task first. Then watch the video. Next go to Task and do the activity. If you need help, you can read the transcript at any time.

Task 1

Decide if the statements are true or false.

Task 2

Business notes

When applying for a job in the UK it is usual to have to submit a Curriculum Vitae or CV (also known as a résumé in the USA).

A CV is a personal history of one’s education, professional history and job qualifications with a strong emphasis on specific skills relating to the position being applied for.

When shortlisting for suitable interview candidates employers will usually make this decision based on the CV and possibly a cover letter.

A cover letter, or covering letter, is a letter of introduction attached to or accompanying another document such as a curriculum vitae. Cover letters are generally one page at most in length, divided into a header, introduction, body, and closing.

Header: Cover letters use standard business letter style, with the sender's address and other information, the recipient's contact information, and the date sent after either the sender's or the recipient's address. The final part of the header is a salutation (e.g., "Dear Hiring Managers").

Introduction: The introduction briefly states the specific position desired, and is designed to catch the employer's immediate interest.

Body: The body highlights or amplifies on material in the résumé or job application, and explains why the job seeker is interested in the job and would be of value to the employer. Also, matters discussed typically include skills, qualifications, and past experience. If there are any special things to note such as availability date, they may be included as well.

Closing: A closing sums up the letter, and indicates the next step the applicant expects to take. It may indicate that the applicant intends to contact the employer, although many favour the more indirect approach of simply saying that the applicant will look forward to hearing from or speaking with the employer. After the closing is a valediction ("Sincerely"), and then a signature line.


Language level

Intermediate: B1
Upper intermediate: B2


Hello Sir ..
i have been listening to various audios but when i try to speak to some one it is so difficult to me & am so sad for that & am thinking to leave studing  . If you please advice me

Hello Hatimsulfab
Learning a language is a journey that is full of ups and downs: Sometimes it seems easy to make progress, but at other times nothing seems to change even when you work hard. Don't worry - you are just going through one of those bad patches at the moment.
Many learners have difficulties with speaking, but if you keep trying you will improve. I think it might help you to become more confident if you can find a good friend to help you practice. You can also practice when you are alone: think about conversations you could have and practice what you might say out loud.
Don't be discouraged Hatimsulfab -  keep practicing and you will soon find that your speaking improves.
I hope this helps
All the best
The LearnEnglish Team

thank you Sir , and i will try to practice and i hope it will be good if that i gone be come to you
Best Regards,,
Yous sincerly ,,

Hi! I would like to know how you  download this videos.....I found them in youtube but I do not rely on that page.
thanks a lot!!


I'm afraid these videos aren't available to download at the moment. We want to do this in the future, but it's not possible right now.

Best wishes,


The LearnEnglish Team


in my mind the background music is very important. if it  be unsuitable it cause soon tired and boring.

in comparison with other learning video

the background music is very good and it is a nice Select.

thank you for that.

This conversation is very fast
I`m understand little

I don't understand Marcia - she's talking too fast and faintly... :(

The Sample just like real employers interviews thanks you, besides I want to practise specially reading so more of it will be appreciated

in the first exercise, I can't see the correction. It vibrates. Can you help me with that?