After firing the sales director, Phillip and Marcia discuss job applications and the interview format.

Do the Preparation task first. Then watch the video. Next go to Task and do the activity. If you need help, you can read the transcript at any time.

Task 1

Decide if the statements are true or false.

Task 2

Business notes

When applying for a job in the UK it is usual to have to submit a Curriculum Vitae or CV (also known as a résumé in the USA).

A CV is a personal history of one’s education, professional history and job qualifications with a strong emphasis on specific skills relating to the position being applied for.

When shortlisting for suitable interview candidates employers will usually make this decision based on the CV and possibly a cover letter.

A cover letter, or covering letter, is a letter of introduction attached to or accompanying another document such as a curriculum vitae. Cover letters are generally one page at most in length, divided into a header, introduction, body, and closing.

Header: Cover letters use standard business letter style, with the sender's address and other information, the recipient's contact information, and the date sent after either the sender's or the recipient's address. The final part of the header is a salutation (e.g., "Dear Hiring Managers").

Introduction: The introduction briefly states the specific position desired, and is designed to catch the employer's immediate interest.

Body: The body highlights or amplifies on material in the résumé or job application, and explains why the job seeker is interested in the job and would be of value to the employer. Also, matters discussed typically include skills, qualifications, and past experience. If there are any special things to note such as availability date, they may be included as well.

Closing: A closing sums up the letter, and indicates the next step the applicant expects to take. It may indicate that the applicant intends to contact the employer, although many favour the more indirect approach of simply saying that the applicant will look forward to hearing from or speaking with the employer. After the closing is a valediction ("Sincerely"), and then a signature line.


Language level

Intermediate: B1
Upper intermediate: B2


Hello Miguel Angel,

Thanks for the suggestion - we'll look into this!

All the best,
The LearnEnglish Team

I like this web site very much. It is useful and interesting and have lot of stuff.. best of luck for The Learn English Team.
can you tell me how can I download audio of these business episodes that I can hear off line.

Hello Aqsa Salim,

I'm afraid these and most of our videos are not available for download for legal reasons. I'm sorry! I'm not sure if they'd interest you, but all of our Elementary Podcasts can be downloaded for free.

All the best,
The LearnEnglish Team

Thank you very much for your wonderful way to help people in order to improve our English. I am very happy and I am going to do my best. Thank you for your support. May God bless you! Thank you a lot.


for some reason, i cannot watch this vedio at home, but i can watch this at my office, can you pls. let me know what wrong with this?

Hello Kinlon,

If you are able to watch it in one place but not in another then there must be some local issue. This may be related to the settings of your computer at home, or the device or browser you are using. It could also be restrictions on your connection. Unfortunately we cannot help you with this - it is a local issue and you will need to check your settings, try another device and try another browser to see if it helps.


Best wishes,


The LearnEnglish Team

Hi! where I can find a video?

Dear Yulia Mavrina,
Go to you tube and write British Council then like it, after that write the name episode like ( you're hired ) that will be found then you can download it

Hello Yulia,

If you can't see the video on this page, I'd recommend you either try viewing it in a different browser or that you install the Adobe Flash Player. That should solve the problem, but if not, please let us know what browser version you're using.

All the best,
The LearnEnglish Team