After firing the sales director, Phillip and Marcia discuss job applications and the interview format.

Do the Preparation task first. Then watch the video. Next go to Task and do the activity. If you need help, you can read the transcript at any time.

Task 1

Decide if the statements are true or false.

Task 2

Business notes

When applying for a job in the UK it is usual to have to submit a Curriculum Vitae or CV (also known as a résumé in the USA).

A CV is a personal history of one’s education, professional history and job qualifications with a strong emphasis on specific skills relating to the position being applied for.

When shortlisting for suitable interview candidates employers will usually make this decision based on the CV and possibly a cover letter.

A cover letter, or covering letter, is a letter of introduction attached to or accompanying another document such as a curriculum vitae. Cover letters are generally one page at most in length, divided into a header, introduction, body, and closing.

Header: Cover letters use standard business letter style, with the sender's address and other information, the recipient's contact information, and the date sent after either the sender's or the recipient's address. The final part of the header is a salutation (e.g., "Dear Hiring Managers").

Introduction: The introduction briefly states the specific position desired, and is designed to catch the employer's immediate interest.

Body: The body highlights or amplifies on material in the résumé or job application, and explains why the job seeker is interested in the job and would be of value to the employer. Also, matters discussed typically include skills, qualifications, and past experience. If there are any special things to note such as availability date, they may be included as well.

Closing: A closing sums up the letter, and indicates the next step the applicant expects to take. It may indicate that the applicant intends to contact the employer, although many favour the more indirect approach of simply saying that the applicant will look forward to hearing from or speaking with the employer. After the closing is a valediction ("Sincerely"), and then a signature line.



Language level

Intermediate: B1
Upper intermediate: B2


Hello Yulia,

If you can't see the video on this page, I'd recommend you either try viewing it in a different browser or that you install the Adobe Flash Player. That should solve the problem, but if not, please let us know what browser version you're using.

All the best,
The LearnEnglish Team

Hello Kirk,

It's ok now. I am using a different browser. Thank you for your reply!)
Best regards,

I am fresh here.
I am trying to improve my written English. I have been told that my vocabulary is fairly good, but my written english, particular my grammar is so poor that I need to address. I am not sure if this is a good place for me as I have noticed that most of people here are concerning their speaking English. If there's anyone could kindly give me some suggestions, it would be most appreciated. Thank you.

Hi Leven,

Welcome to LearnEnglish! How to improve your written English depends on the kind of writing you need to do. For academic writing we have a section called Writing for a Purpose, and we also have a series on writing emails - you can find these here. For other kinds of writing we have many examples for you to look at in the Listen and Watch section.

Please visit our Help pages for more tips on this and on learning English in general. Use the links on this page to see our advice and suggestions.

Best wishes,



The LearnEnglish Team

There is a statement in the Task: "All the potential candidates have all the basic requirements for the job." And the question is: True or fals?
I think the word "potential" is not the best, because Marcia discarded the most of applicant, who are not potential and she made a shortlist. There are 12 persons on the shortlist (if I understand well), I think they are the potential candidates. And if Marcia worked well, they have to have all basic requirements for the job. :)

I agree with you, Anibell.

Hello Anibell,

What you say makes sense to me, but since the way the exercise interprets the word 'potential' is also possible, I don't think we'll change it, at least for now. If it seems to confuse other users, then we'll reconsider. In any case, thank you for suggestion and keep up the good work – it sounds like you've understood this video very well!

All the best,
The LearnEnglish Team

Hello Kirk!

Thank You for the answer and for the encouragement. :)


Its funny to hear about long CV written in green by comicbook font :)

Hi every one
I want to go on a learning english trip , if someone can help me .