Marcia calls two of the candidates giving them details of the interview process.

Do the Preparation task first. Then watch the video. Next go to Task and do the activity. If you need help, you can read the transcript at any time.

Task 1

Put the stages of the interview process in the order they are mentioned.


Task 2

Business Notes

In the third episode, Marcia Boardman, the HR manager at WebWare, outlines to
the 2 candidates the interview format. There are several possible interview

Structured Interview - Competencies

The employer identifies the competencies (skills, abilities and experience)
required for the role. They design the questions to test whether the
candidate has these competencies. The questions are often phrased, "tell us
about a time when...".

Behavioural job interview (situational job interview)

Behavioural interviews are trying to find out how you would act in certain
situations. The interviewer wants to be able to predict how you would behave
in the role, if they recruited you. So they ask hypothetical questions.
These might be about a time in your past, or asking you to imagine yourself
in a future situation.

Panel Job Interview

Sometimes employers want candidates to be seen by a number of managers or
peer-workers. A panel interview simply means a candidate meets multiple
interviewers at once. They may play the "Good cop / Bad cop" routine, where
one of them is aggressive and another sympathetic, to see how you perform
under stress.

Technical Job Interview

This usually refers to a "hands-on" interview. For example, an engineer
might be expected to do some analysis of an engineering problem; a market
researcher might be asked to analyse some data; a sales person might be
expected to make a mock sales call. This type of interview is designed to
predict how you would perform in the role.



Language level

Intermediate: B1
Upper intermediate: B2


Hello Leo,

We can use 'will' for predictions or guesses about the future ("I'll be president one day!") or about the present ("I think he'll be in a meeting now"). 'Will have' is used in the same way when we are guessing about something before a point in the future ("At three o'clock I'll have been here for six hours!") or present ("The meeting will have finished by now"). The use of 'will have' in your example is similar to these: a guess or expectation about something which happened before the present.


You can say 'for an interview' or 'for interview' without any difference of meaning in this context.



The LearnEnglish Team

Dear Peter,
Can i ask if we can say "you must already told you've been shortlisted for interview" in stead of "You'll have already been told you've been shortlisted for interview..." ?
And what is the difference between above two sentences?

Thank you. And Happy new year!

Hello Vienna2018,

The sentence is not quite correct. You need to say:

You must have already been told (that) you've been shortlisted for interview.


Both sentences are about what someone believes or expects to be true. We generally use 'will have...' when we have an expectation based on what we know about the world (procedures, what is normal, typical etc) and 'must have...' when we have some concrete evidence which persuades us (something we can see, for example, or something we have just heard). The difference is not great, however, and the forms are often interchangeable.



The LearnEnglish Team

I got it. Thank you!

Thanks a lot, very clear~

Dear moderator,
The third question is "flipchart". In the dictionary, the word has a space in the middle of it. So does it right? And I want to know why we use "flip chart" to mean this. Because the flip is meaning turns over quickly. Can you help me? Thanks a lot.
Best regards,

Hello Leo,

Many compound nouns have alternative spellings. Flipchart, for example, can be written as one or two words:


The name clearly comes from the movement used to turn a new page on such a chart, but words are used quite flexibly when new technology comes along and I wouldn't search for an exact match between names which have earlier uses in different contexts.



The LearnEnglish Team

Very clear, thanks a lot.

Dear moderator,
I have met another question. What is the "routine" mean in the sentence "Good cop / Bad cop routine"? Because I remember the "routine" means things we regularly do. Can you help me? Thanks a lot.
Best regards,

Hi again Leo,

Many words in English (as well as most languages, for that matter), have different meanings or uses in different contexts. In the phrase you ask about it, 'routine' refers to a way of questioning or interrogating people that is used very often by police officers.

All the best,
The LearnEnglish Team