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Unit 7: Organising your writing

Make your emails clear and easy to understand by properly organising them.

Organising your writing

The people you write to will understand well-organised emails much more easily.

Writer purpose

When you write an email, you need to make clear why you are writing. You can do this by using the phrase 'I am writing to (+ verb)' at the start of your email. Here are some examples:

I am writing to ask for further details about ...
inform you that my new address is …
complain about your customer service. 
say thank you very much for all your hard work. 
apply for the job as Teacher of Maths at your school.





  • Emails are easier to read if the writer uses paragraphs.
  • A paragraph in an email is often two or three sentences long.
  • Each paragraph starts on a new line.
  • When you start writing about a new topic, you can start a new paragraph.

Look at this example email to a friend.

Paragraph 1
Hello Dmitri, 
How is life? I haven't seen you for a long time. How are your children?
Paragraph 2
Reason for writing
I'm writing with some good news – my wife is having a baby next month. We think it's going to be a girl, and we're very excited. But I also wanted to ask you something!
Paragraph 3
You told me you have lots of baby clothes. Do you think I could borrow some for my baby? I've looked in the shops, and new baby clothes are so expensive … Could you let me know if this is OK?
Paragraph 4
Other news
By the way, I've also started a new job. It's going really well!
Paragraph 5
'look forward to' and ending
Anyway, I look forward to hearing from you soon. Give my best wishes to your wife and family. Regards, 



Language level

Intermediate: B1


Hello Saeed,

'has been bought' is indeed the present perfect. The reason it looks different here is that it's in the passive voice. You might also find our active and passive voice page useful.

I think those pages will explain this for you, but if you have another question, please don't hesitate to ask us!

All the best,
The LearnEnglish Team


I've just been hired in a new company and I have to do a short presentation of myself.(max. 250 words). Please can you give me some hints or examples of how to do this correctly.
Many thanks,

Hello Christine,

This isn't the sort of help we can provide - for this you need a teacher of your own, whereas we are providing help for many thousands of people.

This page is all about presentations, and Task 2 has a lot of advice about giving a good presentation. I hope that helps you.

Good luck!


Best wishes,


The LearnEnglish Team

Hello Peter,

Thank you for your help. I will watch the link you mentioned. My presentation will be on an e-mail and that's way I thought you could help me.


I'm writting because I have some technical difficulties. Sometimes I can't "stick" my answer to the gap. I try again and again and it doesn't work, so I can't finish the task. Maybe it is my fault (my computer or I am technically unskilled person:-) but it also could be the problem of the webside. Could you check it please and let me know?
Best regards,


I faced similar issue , but later found out that drag and drop is not working , what works is first select the option/answer you want to move then select destination where you want to move..

Hello Barbara_123,

I'm sorry to hear you're having problems. I have checked this page and it seems to be working fine, so I can only guess that the problem is caused by a local compatibility issue. Please try accessing the site using a different brower and/or a different device to see if that helps, and let us know if it does.


Best wishes,


The LearnEnglish Team

Hello Peter,
Thank you very much for the answer. I'll check all suggested options and let you know.
Best regards,


Hello Barbara_123,

What aaerrolla described above (thanks, aaerrolla!) is how these exercises work now – you have to tap on the word you want to move, then tap on the gap where you want to put it. It should then move there.

All the best,
The LearnEnglish Team

I hope I will Improve my English with together