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Listen to a trainer talking about the importance of relationship-building as a competency.

Do the preparation task first. Then listen to the audio and do the exercises.

Language level

Upper intermediate: B2


Also, being humble, caring, helping, and respecting really helps in relationship-building!

It's really helpful. Thank you

Hello, thank you for teaching us English, I like very much this website and your podcast, and I think that these advices that how improve or building relationships.

Hi Jhonny,

That's great :) Thanks to you for your kind comment.

Best wishes,


The LearnEnglish Team

I wasn't allowed to pass a security check of this meeting room. ;|

very interesting

Hi, as far as I can tell the audio files are not working on the podcasts -- or am I doing something wrong? Many thanks.

Hello Therese Claffey,

There is a technical problem with our audio. I'm sorry for the inconvenience and thank you for telling us. We are working on a solution and hopefully the audio will be working soon.

Best wishes,


The LearnEnglish Tea

I hate this english stuff in my School..
Greatings to Diego and Adam!

I found one point that is not the importance of relationship-building anymore in her talk. You know, you don’t or you mustn’t shake hands! ;)