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Innovation in business

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What does it mean to be innovative in business?

In order for a business to survive in today's world, it is important that we regularly review what we are doing and how we are doing it. By considering new ideas and new ways of doing things, and trying to innovate, we can improve on our products/services, increase sales, reduce costs and make our processes more effective and efficient. Innovation is key to increasing profits.

There are several ways a company can be innovative with their products and services. Today we will look at four of them.

1. Using the latest technology to improve your product/service

When we think of innovation, we often think of new technologies. While they might be impressive, we should not use new technologies just because they are available. It is important to consider how the technology can improve our product/service and make a difference to our customer. Companies that produce cars, toiletries, household appliances, etc. often have a large R&D department to work on making their products better.

2. Responding to customer demands by changing what is on offer

By listening to customer feedback, we can get their opinions on how we are doing and find out about what it is that they want. We also need to be aware of changes in customer demands and keep up with the times. When fast-food restaurant McDonald's realised that the market wanted healthier choices, they introduced fruit and salads, while removing the 'super-size' option from their menus.

3. Offering a new product/service to reach new customers

Your business might be doing well, but there is no growth or development and there is a risk that your competitors might take away some of your customers. Innovation sometimes means developing a new product that targets a different market. Although video games were often played by boys, in 2006, video games giant Nintendo introduced the game console Nintendo Wii, successfully targeting girls and older customers with games like Cooking Mama and Brain Training.  

4. Changing the way you provide a service

By looking at the changes to the customer's lifestyle and needs, we sometimes realise that there might be better ways to serve them. Customers who do not have a lot of time might prefer to have their food or their shopping delivered to their homes, or they might like to do their banking online rather than in an actual bank.

Not all innovation will bring success to our businesses, but it can give us the opportunity to grow and learn more about what we do and what our customers might want.



Language level

Intermediate: B1


i really don't know but i think the comments below that says the internet and smartphones are the best innovation i think i agree with them

I think we should also be innovative not only in business but also in our lifestyles. We always do same things that we used to. But,it might be so boring for us sometimes.

I like technology and I can see that the majority of new innovative products are released only first in the United states, I don't like that. the most recent innovative technologie that I’m using is cloud gaming Geforce Now, it's a platform where you can play computers video games without need a gaming computer, you can play even in your smart tv, games that need a expensive computer to run to a 120Ghz even in 4K, you just have to pay the monthly rate and if you can you could buy a controller.

I appliciate that we can use internet and that is the most valuable innovative thing
recently.This is because internet allow us to communicate with people across the world whenever and whereever.By connecting to the internet,we can get all information,product and service.If people who lived a hundred years ago see the internet society,they would be surprised.

I think all of us can enjoy the results of the Second Digital Revolution, which is happening right now. Smartphones changed our lives completely. Now, when we've got access to the Internet wherever we are, the whole business changed. The way to advertise products, the way to promote new ideas, the way to shop, etc. Now you can order a pizza or taxi even if you at the forest. You can book a hotel or buy tickets to the plane sitting at the hairdresser's chair. We become watching TV less and that's bad for TV ads, but contextual advertising in smartphones it's a huuuge help for business.

I came up with many of the latest technologies. Among them, the most innovative thing is the internet, I think. "Internet" has changed the way of communication for humans, so our lifestyle has been coming to a new era. It must be the fourth revolution in human history.

The latest innovation I’m using is video chat. I can’t meet people recently due to the influenced of covid-19. Video chat is very convenient because we can meet people far away. However, even if I say that we that we can meet, we can only meet on screen. Still, video chat is very useful. I also use it to talk with my friends and take classes for university. And even working people use video chat to hold meetings. In this way, many people use video chat. And I think it is the latest innovation.

I use many the latest innovation in products. For example, smartphones, computers and so on.I think that there are many innovation products in today's society. These products make our lives comfortable.Why do smartphones have so many features? I’m very curious what kind of secret there is in such a small thing.With a smartphone, we can always find out what we do not know. And we can always reach out to our family and friends. I think that smartphones will be essential to us.
I guess one more thing, it’s Transportation. Thanks to that, we didn't take long to move.
I think our society will continue to evolve.

I think some of the latest innovations that I use is internet technology. It has a lot of functions and these functions make our lives very useful. For example, through the internet, we can buy many things and call someone far away. Recently, it's becoming essential now for many students. Because of the influence of COVID-19, many students can't go to school and they take classes online. I use it on my computer four hours in a day to take university classes and do homework. If it were not for internet technology, we can't do many things and our life become inconvenient. It is integral for our lives.

I think that is video chat. Nowadays, we should not go outside and meet our friends or other people because of corona virus. In this situation, video chat is very useful to communicate with them. We can see each other's face and talk wherever I am. Also, it is used in classes. This is the latest innovation I use.